Subject: Refund amount
From: Mohammad Khalid <[email-masked]>
To: Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Wed, 7 Dec 2022 00:30:40 -0700 (MST)

Hi Team, 

Problem Statement: Cx did not received the refunded amount of the partial cancelled orders. 

Refund Date : Nov 14, 2022 
Order ID: 9592913631 
Request ID: 202211140420091647429071 
Refund amount: AED - 11.05 (PG) 

Refund Date: Nov 18 , 2022 
Order ID: 9400841843 
Request ID: 202211180309111640206161 
Refund amount: AED - 26.7061 (PG) , AED - 1.1939 (My Credit) 
cx's Name: Louvee Joy 
cx's Email: [email-masked] 
Assistance Required: Customer's refund processed for both the orders on the date mentioned above but cx is complaining that he did not receive refunded amount yet. 

Kindly resolve the issue asap. 

Regards, 
Mohammad Khalid