Subject: Re: Freshdesk Credential disabling request
From: Manish Kumar <[email-masked]>
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, jessie caparas <[email-masked]>, escalations dxbteam <[email-masked]>, deeksha <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Mon, 5 Dec 2022 01:27:48 -0700 (MST)

Hi Mahmoud, 

Thank you for your help. 

Please activate the chat credential for [email-masked] 

And deactive the credential for [email-masked], this agent is also not working with us now. 

Regards, 
Manish 

From: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "jessie caparas" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "deeksha" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Monday, December 5, 2022 1:35:26 PM 
Subject: RE: Freshdesk Credential disabling request 

Done 

From: Apoorv Joshi <[email-masked]> 
Sent: Monday, December 5, 2022 11:19 AM 
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>; Jessie Caparas <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; deeksha <[email-masked]>; Manish Kumar <[email-masked]>; Nikhil Bishnoi <[email-masked]> 
Subject: Freshdesk Credential disabling request 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 

Hi Mahmoud/Jessie, 

Please disable the freshdesk/freshchat credentials for - [ mailto:[email-masked] | [email-masked] ] 

Regards, 

Apoorv 
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