Subject: Re: On validation order.
From: Nikhil Bishnoi <[email-masked]>
To: Escalations Dxbteam <[email-masked]>
Cc: "Zeeshan Mohammad, TCS" <[email-masked]>, Apoorv Joshi <[email-masked]>, Sayed Humera <[email-masked]>, Shardul Bhardwaj <[email-masked]>, Manish Kumar <[email-masked]>, Mohmed Ghadiyali <[email-masked]>
Date: Mon, 28 Nov 2022 23:08:46 -0700 (MST)

Hi Team, 

Kindly assist us in getting an update on the below request. 

Thank you for your help. 

Regards, 
Nikhil. 

From: "Manish Kumar" <[email-masked]> 
To: "Escalations Dxbteam" <[email-masked]> 
Cc: "Zeeshan Mohammad, TCS" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Sayed Humera" <[email-masked]>, "Shardul Bhardwaj" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Mohmed Ghadiyali" <[email-masked]> 
Sent: Saturday, 26 November, 2022 18:46:22 
Subject: Re: On validation order. 

Dear Team, 

Kindly assist us in getting an update on the below request. 

Thank you for your help. 

Regards, 
Manish 

From: "Manish Kumar" <[email-masked]> 
To: "Mohmed Ghadiyali" <[email-masked]> 
Cc: "Zeeshan Mohammad, TCS" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Sayed Humera" <[email-masked]>, "Shardul Bhardwaj" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Wednesday, November 23, 2022 1:36:58 PM 
Subject: Re: On validation order. 

Dear Mohmed, 

Kindly assist us to get an update on the below request. 

Thank you for your help. 

Regards, 
Manish 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Zeeshan Mohammad, TCS" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Sayed Humera" <[email-masked]>, "Shardul Bhardwaj" <[email-masked]> 
Sent: Tuesday, November 15, 2022 4:40:56 PM 
Subject: Fwd: On validation order. 

Hi Zeeshan, 

The customer is complaining that the amount has been debited for On Validation order and he has shared the bank statement for the confirmation. Kindly assist with the refund. 

Regards, 
Nikhil. 

From: "Shardul Bhardwaj" <[email-masked]> 
To: "Nikhil Bishnoi" <[email-masked]>, "Manish Kumar. Sharma" <[email-masked]> 
Cc: "Elbadri" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 4 November, 2022 11:55:02 
Subject: On validation order. 

Problem Statement: On validation refund 
Order Date : 18 Oct 2022. 
Order ID: ​7390868888 
Amount : BHD 13.89 
Issue Description : Order on validation and customer complaining that amount has already been deducted. Screenshot of bank statement shared by the customer is attached below. 

Regards, 
Shardul.