Subject: Fw: Wrong responses on customers Chat
From: Deeksha Dadu <[email-masked]>
To: Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, "Harshita Parmar" <[email-masked]>
Date: Fri, 25 Nov 2022 07:46:11 +0000

________________________________
From: Nashwa Elshafey <[email-masked]>
Sent: Friday, November 25, 2022 1:13 PM
To: Deeksha Dadu <[email-masked]>; Saurabh Dadu <[email-masked]>
Cc: Mustehsan Siddiqui <[email-masked]>; Malik Ismail <[email-masked]>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>; Mohd Imran <[email-masked]>; Jessie Caparas <[email-masked]>
Subject: Wrong responses on customers Chat

Hi Deeksha,

The attached response to customer chat was wrong 5342754.

Please check and coach the agent to read customer question properly and reply with the proper answer.

Thanks,

Nashwa

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