Subject: Fwd: Double deduction - 1694600781
From: Nikhil Bishnoi <[email-masked]>
To: Ansari Mustak <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Elbadri <[email-masked]>, Sayed Humera <[email-masked]>
Date: Sun, 20 Nov 2022 07:52:01 -0700 (MST)

Hi Ansari, 

The customer has 2 orders On Validation cancelled 1694560501 & 1694570879 and 1 order was placed successfully with order id 1694600781. The customer is complaining that his account is debited against one of these On Validation cancelled order as well. Please find attached the bank statement. 

a. Amount deducted - 3.470 
b. Date of deduction - 09/11/2022 
c. Email address - [email-masked] 
d. Authorisation code - 642455 
e. Bank statement showing the deduction - Attached 

Kindly assist with the refund. Thank you for your help. 

Regards, 
Nikhil. 

From: "Sayed Humera" <[email-masked]> 
To: "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 15 November, 2022 18:34:18 
Subject: Double deduction 

Hi Team 

Customer reported us that his amount is deducted twice from his account below are details kindly check and do needful. 

a. Amount deducted - 3.470 
b. Date of deduction - 09/11/2022 
c. Email address - [email-masked] 
d. Authorisation code - 642455 
e. Bank statement showing the deduction - Attached 

Regards 
Huma