Subject: RE: Child Ticket Access Request
From: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: deeksha <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Thu, 17 Nov 2022 14:17:18 +0000

Hi @Apoorv Joshi<mailto:[email-masked]>

Please check and confirmed

From: Apoorv Joshi <[email-masked]>
Sent: Thursday, November 17, 2022 6:08 PM
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>
Cc: deeksha <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Child Ticket Access Request

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Mahmoud,

For these agents following groups: UAE warehouse escalation, KW warehouse escalation, EG warehouse escalation, Oman warehouse escalation, BH warehouse escalations, Escalation dxb team
[email-masked]<mailto:[email-masked]>
[email-masked]<mailto:[email-masked]>
[email-masked]<mailto:[email-masked]>

For these agents following groups: KSA Warehouse escalation, Escalation dxb team

[email-masked]<mailto:[email-masked]>
[email-masked]<mailto:[email-masked]>
[email-masked]<mailto:[email-masked]>
[email-masked]<mailto:[email-masked]>
[email-masked]<mailto:[email-masked]>

Regards,
Apoorv

________________________________
From: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "deeksha" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, November 17, 2022 7:29:48 PM
Subject: RE: Child Ticket Access Request

Hi Apoorv,

Child tickets to be assigned in which group ?

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, November 17, 2022 5:44 PM
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>
Cc: deeksha <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Child Ticket Access Request

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Mahmoud,

Below users unable to follow up on child tickets and are unable to open them, can you please look into this and enable global access for them-
[email-masked]<mailto:[email-masked]>
[email-masked]<mailto:[email-masked]>
[email-masked]<mailto:[email-masked]>
[email-masked]<mailto:[email-masked]>
[email-masked]<mailto:[email-masked]>
[email-masked]<mailto:[email-masked]>
[email-masked]<mailto:[email-masked]>
[email-masked]<mailto:[email-masked]>

Regards,
Apoorv
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