Subject: Re: [#5265392] - Return Approval WWD
From: Nikhil Bishnoi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Ankkur Gupta <[email-masked]>, Centrepoint <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Varsha Govindan <[email-masked]>, Akshay Berry <[email-masked]>
Date: Tue, 15 Nov 2022 00:46:25 -0700 (MST)

Hi Jessie, 

Apologies on this. The agent have asked me to assist to whom to escalate. I misunderstood and thought the comment was to update the status. I will be more careful on this. 

Regards, 
Nikhil. 

From: "Jessie Caparas" <[email-masked]> 
To: "Ankkur Gupta" <[email-masked]>, "Centrepoint" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Cc: "Varsha Govindan" <[email-masked]>, "Akshay Berry" <[email-masked]> 
Sent: Tuesday, 15 November, 2022 12:50:25 
Subject: RE: [#5265392] - Return Approval WWD 

Apologies [ mailto:[email-masked] | 
@Ankkur Gupta ] 

Taking this up with the vendor again. 

[ mailto:[email-masked] | @Apoorv Joshi ] [ mailto:[email-masked] | 
@Manish Kumar ] [ mailto:[email-masked] | 
@Nikhil Bishnoi ] 

Please coach your team! 

Jessie Caparas 

Team Leader 

+971 4 5172087 

Landmark Group HQ, Marina, Dubai, UAE. 

[ http://www.landmark.digital/ | www.landmark.digital ] 

From: Ankkur Gupta <[email-masked]> 
Sent: Tuesday, November 15, 2022 10:50 AM 
To: Centrepoint <[email-masked]>; Jessie Caparas <[email-masked]> 
Cc: Varsha Govindan <[email-masked]> 
Subject: RE: [#5265392] - Return Approval WWD 

Hi [ mailto:[email-masked] | 
@Centrepoint ] , 

Please mark mail to respective team who can act. Please don’t mark randomly to anyone. 

Hi [ mailto:[email-masked] | 
@Jessie Caparas ] , 

FYI - please guide team on this 

From: Centrepoint < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 15 November 2022 10:27 AM 
To: Varsha Govindan < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Fwd: [#5265392] - Return Approval WWD 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 

Dear Team, 

We kindly ask you to update the order status to delivered, so we can create a return request. 

Order ID: 8195075536 

Thanks & Regards, 

Ziena. 

5265392:1125156 
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