Subject: Re: Omannet transfer: 1687563988
From: Manish Kumar <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Ansari Mustak <[email-masked]>, Apoorv Joshi <[email-masked]>, "Mohd. Elbadri" <[email-masked]>, MOHAMMED ALMUSTAFA <[email-masked]>, Nikhil Bishnoi <[email-masked]>, malik ismail <[email-masked]>
Date: Sat, 12 Nov 2022 00:58:48 -0700 (MST)

Hi Team, 

Please assist us on the below reqest. 

Problem statmnet: OmanNet transfer. 

Order id: 1687563988 

Order date: Sep 24, 2022 
Refund amount: OMR 4.42 
Payment method: OMANNET 

Jira link: https://landmark.atlassian.net/browse/REL-160478 

Issue description: the customer wants the amount in her account, so we have raised to Jira team and the amount has been reomoved from her my credit account, so please check and do the needful. 

Thanks for your help! 

Best Regards, 
Manish 

From: "Manish Kumar" <[email-masked]> 
To: "malik ismail" <[email-masked]> 
Cc: "Ansari Mustak" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Mohd. Elbadri" <[email-masked]>, "MOHAMMED ALMUSTAFA" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Thursday, November 3, 2022 8:57:03 PM 
Subject: Re: Omannet transfer: 1687563988 

Dear Malik, 

Please assist us on the below request. 

Thank you for your help. 

Regards, 
Manish 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Ansari Mustak" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Mohd. Elbadri" <[email-masked]>, "MOHAMMED ALMUSTAFA" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Tuesday, November 1, 2022 2:09:54 PM 
Subject: Re: Omannet transfer: 1687563988 

Hi Ansari, 

With regards to below request, My Credits were removed and the customer is waiting for the refund in Omannet. Kindly assist us in closing this. 

Thank you for your help. 

Regards, 
Nikhil. 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Ansari Mustak" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Elbadri" <[email-masked]>, "MOHAMMED ALMUSTAFA" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Sunday, 23 October, 2022 17:13:57 
Subject: Re: Omannet transfer: 1687563988 

Hi Ansari, 

With regards to below request, My Credits were removed and the customer is waiting for the refund in Omannet. Kindly assist us in closing this. 

Thank you for your help. 

Regards, 
Nikhil. 

From: "Manish Kumar" <[email-masked]> 
To: "Ansari Mustak" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Elbadri" <[email-masked]>, "MOHAMMED ALMUSTAFA" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Friday, 14 October, 2022 13:40:18 
Subject: Re: Omannet transfer: 1687563988 

Dear Ansari, 

Kindly check and assist us to close the below Omannet transfer request. 

Thank you for your help. 

Regards, 
Manish 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Ansari Mustak" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Mohd. Elbadri" <[email-masked]>, "MOHAMMED ALMUSTAFA" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Tuesday, October 11, 2022 4:24:29 PM 
Subject: Fwd: Omannet transfer 

Hi Team, 

Kindly assist with the below request. Thank you for your help. 

Regards, 
Nikhil. 

From: "MOHAMMED ALMUSTAFA" <[email-masked]> 
To: "Nikhil Bishnoi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Elbadri" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 8 October, 2022 14:00:36 
Subject: Omannet transfer 

Hi Team, 

Problem statmnet: OmanNet transfer. 

Order id: [ callto:7384903196 | 1687563988 ] 

Order date: Sep 24, 2022 
Refund amount: OMR 4.42 
Payment method: OMANNET 

Jira link: https://landmark.atlassian.net/browse/REL-160478 

Issue description: the customer wants the amount in her account, so we have raised to Jira team and the amount has been reomoved from her my credit account, so please check and do the needful. 

Thanks for your help! 

Best Regards,