Subject: Fwd: Deduction against on validation cancelled: 1691466791
From: Nikhil Bishnoi <[email-masked]>
To: Escalations Dxbteam <[email-masked]>, Ansari Mustak <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Elbadri <[email-masked]>, "Mohammed Abdullah, Bahashwan" <[email-masked]>
Date: Tue, 8 Nov 2022 20:01:07 -0700 (MST)

Hi Team, 

Kindly assist us to get this resolved. Thank you for your help. 

Regards, 
Nikhil. 

From: "Manish Kumar" <[email-masked]> 
To: "Ansari Mustak" <[email-masked]> 
Cc: "Escalations Dxbteam" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Elbadri" <[email-masked]> 
Sent: Tuesday, 25 October, 2022 18:40:00 
Subject: Deduction against on validation cancelled: 1691466791 

Dear Ansari, 

Kindly assist us on the below request. 

Case# 5049370 

Order id: 1691466791 
Order date: Oct 22, 2022 
Order status: ON_VALIDATION_CANCELLED 
Total amount: OMR4.70 
Payment method: OMANNET 

Issue description: The order became On Validation Canceled, but the customer said that the amount has been deducted so please check and advise. 

Thanks for your help! 

Regards, 
Manish