Subject: Re: Benefit transfer: order id 7389667782
From: Manish Kumar <[email-masked]>
To: malik ismail <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>, "Mohd. Elbadri" <[email-masked]>, "Zeeshan Mohammad, TCS" <[email-masked]>, Mohmed Ghadiyali <[email-masked]>
Date: Mon, 7 Nov 2022 05:57:58 -0700 (MST)

Dear Malik, 

Kindly assist us to get an update on the below request. 

Thank you for your help. 

Regards, 
Manish 

From: "Manish Kumar" <[email-masked]> 
To: "Mohmed Ghadiyali" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Mohmed Ghadiyali" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Mohd. Elbadri" <[email-masked]>, "Zeeshan Mohammad, TCS" <[email-masked]> 
Sent: Monday, October 31, 2022 9:38:13 PM 
Subject: Re: Benefit transfer: order id 7389667782 

Dear Mohmed, 

Kindly assist us to get an update on the below request. 

Thank you for your help. 

Regards, 
Manish 

From: "Manish Kumar" <[email-masked]> 
To: "Zeeshan Mohammad, TCS" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Mohmed Ghadiyali" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Mohd. Elbadri" <[email-masked]> 
Sent: Wednesday, October 26, 2022 9:29:54 PM 
Subject: Benefit transfer: order id 7389667782 

Hi Team, 

Kindly assist us in the below benefit transfer. 

Problem Statement: Refund Follow Up 

Case# 5036101 

Order id: 7389667782 
Order date: Oct 10, 2022 
Total amount: BHD12.20 
Payment method: BENEFIT 

Issue description: The customer wants the amount to be refunded to her bank account (BENEFIT), so we have raised the issue to the Jira team under this link (https://landmark.atlassian.net/browse/REL-161364) and they confirmed to us that the amount has been removed from the customer's My Credit, so please check and do the needful. 

Thanks for your help! 

Regards, 
Manish