Subject: Re: Drop Payment 1657090963
From: Manish Kumar <[email-masked]>
To: malik ismail <[email-masked]>
Cc: Riyas Muhammad <[email-masked]>, "AnilKumar Thatukunoori, TCS" <[email-masked]>, Ansari Mustak <[email-masked]>, escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, "Mohd. Elbadri" <[email-masked]>, Samer Salmeh <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Akramullah Khan <[email-masked]>
Date: Sun, 6 Nov 2022 01:52:37 -0700 (MST)

Dear Malik, 

Kindly advise us further on the below request. 

Thank you for your help. 

Regards, 
Manish 

From: "malik ismail" <[email-masked]> 
To: "Riyas Muhammad" <[email-masked]>, "AnilKumar Thatukunoori, TCS" <[email-masked]> 
Cc: "Ansari Mustak" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Mohd. Elbadri" <[email-masked]>, "Samer Salmeh" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Akramullah Khan" <[email-masked]> 
Sent: Thursday, November 3, 2022 9:25:37 AM 
Subject: RE: Drop Payment 1657090963 

Dear All, 

Any update ? 

From: Riyas Muhammad <[email-masked]> 
Sent: Wednesday, November 2, 2022 12:38 PM 
To: AnilKumar Thatukunoori (TCS) <[email-masked]> 
Cc: Ansari Mustak <[email-masked]>; Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Mohd. Elbadri <[email-masked]>; Samer Salmeh <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Malik Ismail <[email-masked]>; Manish Kumar <[email-masked]>; Akramullah Khan <[email-masked]> 
Subject: RE: Drop Payment 1657090963 

Dear [ mailto:[email-masked] | 
@AnilKumar Thatukunoori (TCS) ] 

We are unable to track this transaction in hybris and Omanet, 

Can you check this transaction history and confirm whether any money credited in our account or not? 

Regards 

Riyas | Landmark Oman 

From: Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Sent: 02 November 2022 11:21 
To: Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Riyas Muhammad < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Ansari Mustak < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Mohd. Elbadri < [ mailto:[email-masked] | [email-masked] ] >; Samer Salmeh < [ mailto:[email-masked] | [email-masked] ] >; Nikhil Bishnoi < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Drop Payment 1657090963 

Hi [ mailto:[email-masked] | 
@Riyas Muhammad ] , 

Please have a look on below. 

Customer Email ID: [ mailto:[email-masked] | 
[email-masked] ] 

Order ID: 1657090963 is not showing in hybris 

Ticket ID: 4798389 

1. Amount Deducted MR 6.50. Date of Deduction: 10/Feb/22 

2- Payment code: 

202215/579091/204050051432 

Regards, 

Malik 

From: Manish Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, October 25, 2022 2:40 PM 
To: Akshay Berry < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Ansari Mustak < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Mohd. Elbadri < [ mailto:[email-masked] | [email-masked] ] >; Samer Salmeh < [ mailto:[email-masked] | [email-masked] ] >; Nikhil Bishnoi < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Drop Payment 1657090963 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 

Dear Akshay, 

Please assist us on the below request. 

Thank you for your help. 

Regards, 
Manish 

From: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Ansari Mustak" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Mohd. Elbadri" < [ mailto:[email-masked] | [email-masked] ] >, "Samer Salmeh" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, October 22, 2022 7:36:26 PM 
Subject: Re: Drop Payment 1657090963 

Hi Ansari, 

Kindly assist with the below query. Thank you for your help. 

Regards, 

Nikhil. 

From: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Ansari Mustak" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Escalations Dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Elbadri" < [ mailto:[email-masked] | [email-masked] ] >, "Samer Salmeh" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 18 October, 2022 13:25:58 
Subject: Re: Drop Payment 1657090963 

Hi Ansari, 

Kindly assist with the below query. Thank you for your help. 

Regards, 

Nikhil. 

From: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Ansari Mustak" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Escalations Dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Elbadri" < [ mailto:[email-masked] | [email-masked] ] >, "Samer Salmeh" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 11 October, 2022 16:25:50 
Subject: Fwd: Drop Payment 1657090963 

Hi Ansari, 

Kindly assist with the below query. Thank you for your help. 

Regards, 

Nikhil. 

From: "Samer Salmeh" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 7 October, 2022 19:16:38 
Subject: Drop Payment 1657090963 

Hi Team, 

The customer was deducted 6.50 OMR and The order is not showing in hybris 

Customer Email ID: [ mailto:[email-masked] | [email-masked] ] 

Order ID: 1657090963 is not showing in hybris 

Ticket ID: 4798389 

1. Amount Deducted MR 6.50. Date of Deduction: 10/Feb/22 

2- Payment code: 

202215/579091/204050051432 

Please check and take the necessary action. 

Regards, 

Samer 

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