Subject: Benefit transfer: order id 7389667782
From: Manish Kumar <[email-masked]>
To: "Zeeshan Mohammad, TCS" <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Mohmed Ghadiyali <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>, Elbadri <[email-masked]>
Date: Wed, 26 Oct 2022 08:59:54 -0700 (MST)

Hi Team, 

Kindly assist us in the below benefit transfer. 

Problem Statement: Refund Follow Up 

Case# 5036101 

Order id: 7389667782 
Order date: Oct 10, 2022 
Total amount: BHD12.20 
Payment method: BENEFIT 

Issue description: The customer wants the amount to be refunded to her bank account (BENEFIT), so we have raised the issue to the Jira team under this link (https://landmark.atlassian.net/browse/REL-161364) and they confirmed to us that the amount has been removed from the customer's My Credit, so please check and do the needful. 

Thanks for your help! 

Regards, 
Manish