Subject: Re: Deduction: Order id: 7382141922 against on validation cancelled
From: Nikhil Bishnoi <[email-masked]>
To: "Zeeshan Mohammad, TCS" <[email-masked]>, Mohmed Ghadiyali <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Elbadri <[email-masked]>, Aya Saoud <[email-masked]>, Manish Kumar <[email-masked]>, Sayed Humera <[email-masked]>
Date: Tue, 18 Oct 2022 01:31:32 -0700 (MST)

Hi Team, 

Kindly assist us and share the ARN/RRN as the customer is complaining that he has not received the refund yet. 

Thank you for your help! 

Regards, 
Nikhil. 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Zeeshan Mohammad, TCS" <[email-masked]>, "Mohmed Ghadiyali" <[email-masked]> 
Cc: "Escalations Dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Elbadri" <[email-masked]>, "Aya Saoud" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Sayed Humera" <[email-masked]> 
Sent: Wednesday, 12 October, 2022 18:55:29 
Subject: Re: Deduction: Order id: 7382141922 against on validation cancelled 

Hi Zeeshan, 

Please assist us in getting RRN/ARN for this as the customer is following up that he has not received the refund. 

Thank you for your help. 

Regards, 
Nikhil. 

From: "Manish Kumar" <[email-masked]> 
To: "Zeeshan Mohammad, TCS" <[email-masked]> 
Cc: "Mohmed Ghadiyali" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Elbadri" <[email-masked]>, "Aya Saoud" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Monday, 3 October, 2022 17:57:58 
Subject: Re: Deduction: Order id: 7382141922 against on validation cancelled 

Hi Zeeshan, 

Please assist us in getting an update from Credimax team regarding the below refund. 

Thank you for your help. 

Regards, 
Manish 

From: "Zeeshan Mohammad, TCS" <[email-masked]> 
To: "Nikhil Bishnoi" <[email-masked]>, "Mohmed Ghadiyali" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Mohd. Elbadri" <[email-masked]>, "Aya Saoud" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Wednesday, September 28, 2022 4:38:37 PM 
Subject: Re: Deduction: Order id: 7382141922 against on validation cancelled 

Hi Nikhil, 

This one already sent to Credimax team for refund. 

Thanks & Regards, 
Zeeshan 

From: Nikhil Bishnoi <[email-masked]> 
Sent: Wednesday, September 28, 2022 2:48 PM 
To: Mohmed Ghadiyali <[email-masked]>; Zeeshan Mohammad(TCS) <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Elbadri <[email-masked]>; Aya Saoud <[email-masked]>; Manish Kumar <[email-masked]> 
Subject: Re: Deduction: Order id: 7382141922 against on validation cancelled 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 
Hi Team, 

Kindly assist us to get an update for the below. The customer has shared the AUTHORIZATION CODE - 282396. 

Thank you for your help. 

Regards, 
Nikhil. 

From: "Manish Kumar" <[email-masked]> 
To: "Mohmed Ghadiyali" <[email-masked]> 
Cc: "Escalations Dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Elbadri" <[email-masked]>, "Aya Saoud" <[email-masked]>, "Zeeshan Mohammad, TCS" <[email-masked]> 
Sent: Friday, 23 September, 2022 18:26:41 
Subject: Re: Deduction: Order id: 7382141922 against on validation cancelled 

Dear Mohamed, 

Kindly assist us on the below request. 

Thank you for your help. 

Regards, 
Manish 

From: "Manish Kumar" <[email-masked]> 
To: "Zeeshan Mohammad, TCS" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Mohd. Elbadri" <[email-masked]>, "Aya Saoud" <[email-masked]> 
Sent: Monday, September 19, 2022 5:25:46 PM 
Subject: Deduction: Order id: 7382141922 against on validation cancelled 

Dear Zeeshan, 

Kindly assist us to validate the below deduction against the on validation cancelled order. 

Problem statement: Refund Follow Up 

Order id: 7382141922 
Order date: Aug 14, 2022 
Order status: ON_VALIDATION_CANCELLED 
Payment method: BENEFIT 
Total value: BHD9.50 

Issue description: The order became On Validation Canceled but the customer said that the amount has been deducted, so please check and advise. 

Thanks for your help! 

Regards, 
Manish 

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