Subject: Double deduction Order ID: 9588208764
From: Manish Kumar <[email-masked]>
To: malik ismail <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Elbadri <[email-masked]>
Date: Sun, 16 Oct 2022 03:06:48 -0700 (MST)

Hi Malik, 

Kindly assist us to validate the below double deduction, the cx has shared his bank statement along with the ARN numbers for both the deduction. 

Problem Statement: Amount Deducted Twice 

Order Date: Sep 29, 2022 
Order ID: 9588208764 

Card Number: 4333678666319325 

ARN1: 51101102229579531 
ARN2: 51101102229582751 

Assistance Required: Process The Refund 

Issue Description: As per the customer the amount AED387 has been deducted twice. Please check and do the needful. 

Regards, 
Ziena.