Subject: RE: Benefit transfer: 7389617650
From: Mohmed Ghadiyali <[email-masked]>
To: "[email-masked]" <[email-masked]>, Payment Gateway Team <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>, Sayed Humera <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Zeeshan Mohammad(TCS)" <[email-masked]>, Ajith Palakandy <[email-masked]>
Date: Sun, 16 Oct 2022 08:43:23 +0000

Hi @[email-masked]<mailto:[email-masked]> @Payment Gateway Team<mailto:[email-masked]>

Refund Amount BHD-9.00

7389617650
Terminal ID
Brand ID
Authorization Code
Action
Currency Code
Trans. Amount
 Result Code
Host Response
 Mer. TrackID
 TranId
 Ref. Id
ECI
IP Address
UDF1
UDF2
10/9/2022 16:50
'677950
'BENEFIT
'133439
1 - Purchase
'048
'9
'CAPTURED
'00
'7389617650
'202228288282256
'228219927497
'7
'188.116.232.68
'545daf8b-5c08-4f34-94a3-b58174b4b2ba
'BENEFIT

Regards,

Mohmed Ghadiyali

From: Ajith Palakandy <[email-masked]>
Sent: Sunday, October 16, 2022 11:14 AM
To: Mohmed Ghadiyali <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>; Apoorv Joshi <[email-masked]>; Sayed Humera <[email-masked]>; Escalations Dxbteam <[email-masked]>; Zeeshan Mohammad(TCS) <[email-masked]>
Subject: RE: Benefit transfer: 7389617650

Pls proceed.

From: Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, October 16, 2022 10:04 AM
To: Ajith Palakandy <[email-masked]<mailto:[email-masked]>>
Cc: Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Sayed Humera <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Subject: RE: Benefit transfer: 7389617650

Hi @Ajith Palakandy<mailto:[email-masked]>

Please approve

Regards,

Mohmed Ghadiyali

From: Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, October 16, 2022 7:51 AM
To: Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>
Cc: Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Sayed Humera <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Benefit transfer: 7389617650

Dear Mohmed,

Please find below benefit pay details and screenshot below.

Please help to process

Refund Amount BHD-9.00

7389617650
Terminal ID
Brand ID
Authorization Code
Action
Currency Code
Trans. Amount
 Result Code
Host Response
 Mer. TrackID
 TranId
 Ref. Id
ECI
IP Address
UDF1
UDF2
10/9/2022 16:50
'677950
'BENEFIT
'133439
1 - Purchase
'048
'9
'CAPTURED
'00
'7389617650
'202228288282256
'228219927497
'7
'188.116.232.68
'545daf8b-5c08-4f34-94a3-b58174b4b2ba
'BENEFIT

Thanks & Regards
Zeeshan.
________________________________
From: Manish Kumar <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, October 13, 2022 12:10 PM
To: Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Sayed Humera <[email-masked]<mailto:[email-masked]>>; Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Benefit transfer: 7389617650

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Dear Zeeshan,

Please assist us on the below benefit transfer.

Thank you for your help.

Regards,
Manish

________________________________
From: "Sayed Humera" <[email-masked]<mailto:[email-masked]>>
To: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, October 12, 2022 6:11:16 PM
Subject: My credit Removal

Hi Team,

Problem Statement: Refund Follow Up

Order id: 7389617650

Order date: Oct 9, 2022

Refund amount: BHD9.00

Payment method: BENEFIT

Issue description: The order has been canceled and the amount refunded to the customer's My Credit, but the customer is complaining that she wants the refund to be in her bank account (BENEFIT), Below is the attached response from jira , kindly do needful.

Thanks for your help!

Regards,
Huma

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