Subject: Re: Benefit transfer: 7389617650
From: Manish Kumar <[email-masked]>
To: "Zeeshan Mohammad, TCS" <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>, Sayed Humera <[email-masked]>, Mohmed Ghadiyali <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 13 Oct 2022 01:10:46 -0700 (MST)

Dear Zeeshan, 

Please assist us on the below benefit transfer. 

Thank you for your help. 

Regards, 
Manish 

From: "Sayed Humera" <[email-masked]> 
To: "Nikhil Bishnoi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, October 12, 2022 6:11:16 PM 
Subject: My credit Removal 

Hi Team, 

Problem Statement: Refund Follow Up 

Order id: 7389617650 

Order date: Oct 9, 2022 

Refund amount: BHD9.00 

Payment method: BENEFIT 

Issue description: The order has been canceled and the amount refunded to the customer's My Credit, but the customer is complaining that she wants the refund to be in her bank account (BENEFIT), Below is the attached response from jira , kindly do needful. 

Thanks for your help! 

Regards, 
Huma