Subject: Re: drop payment
From: Manish Kumar <[email-masked]>
To: malik ismail <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>, Abdulqader Ahmed <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 11 Oct 2022 05:15:39 -0700 (MST)

Dear Malik, 

Kindly assist us to validate the below deduction as the customer reported he already checked with his bank and bank advised him to contact the Landmark team. 

Thank you for your help. 

Regards, 
Manish 

From: "Abdulqader Ahmed" <[email-masked]> 
To: "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Tuesday, October 11, 2022 5:32:22 PM 
Subject: drop payment 

Hi Team, 

With reference to the ticket ID : 4937676 

Customer reported that there was a drop payment without placing an order he has shared the details below : Amount was debited twice 

Bank Name : ADIB 
Account Holder Name : GIFT KUDAKWASHE MWAREWANGEPO 
Account Number : 28187526 
IBAN Number : AE360500000000028187526 
SWIFT : ABDIAEADXXX 
CAmount: AED 93.55 
Email :[email-masked] 

Amount was debited twice 

Please assist.