Subject: [JIRA] Neha K mentioned you on REL-160469
From: "Neha K (Jira)" <[email-masked]>
To: [email-masked]
Date: Tue, 11 Oct 2022 10:42:04 +0000

Neha K *mentioned you* on an issue
REL-System Reliability Engineering - Landmark/REL-160469 Refund rejected - 6161435507 

Neha K *mentioned you* on an issue

REL-System Reliability Engineering - Landmark ( https://landmark.atlassian.net/browse/REL?atlOrigin=eyJpIjoiMGQxY2EzNGUxMTJkNDRiMmIyZmM1MTBhYjRkMmM0OGMiLCJwIjoiaiJ9 )

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REL-160469 ( https://landmark.atlassian.net/browse/REL-160469?atlOrigin=eyJpIjoiMGQxY2EzNGUxMTJkNDRiMmIyZmM1MTBhYjRkMmM0OGMiLCJwIjoiaiJ9 )

Refund rejected - 6161435507 ( https://landmark.atlassian.net/browse/REL-160469?atlOrigin=eyJpIjoiMGQxY2EzNGUxMTJkNDRiMmIyZmM1MTBhYjRkMmM0OGMiLCJwIjoiaiJ9 )
Neha K 2:42 PM GST

Hi @nikhil.bishnoi ,

Rejected transaction has been shared with payfort already and they are working to fix the issue. Meanwhile, We will share the failed transactions to them and they have processed the refund manually through the bank and It will take 2-3 weeks for the refund to reflect in the customer’s account.

Please keep the customer posted about this issue.

View issue ( https://landmark.atlassian.net/browse/REL-160469?atlOrigin=eyJpIjoiMGQxY2EzNGUxMTJkNDRiMmIyZmM1MTBhYjRkMmM0OGMiLCJwIjoiaiJ9 )

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