Subject: [JIRA] Achyuth mentioned you on REL-160480
From: "Achyuth (Jira)" <[email-masked]>
To: [email-masked]
Date: Mon, 10 Oct 2022 00:55:58 +0000

Achyuth *mentioned you* on an issue
REL-System Reliability Engineering - Landmark/REL-160480 transfer the refund to the original payment method 

Achyuth *mentioned you* on an issue

REL-System Reliability Engineering - Landmark ( https://landmark.atlassian.net/browse/REL?atlOrigin=eyJpIjoiNmRlZTdjMzdkYmNlNDI2N2E2YjM5ZmI5MDIwY2Y5MzIiLCJwIjoiaiJ9 )

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REL-160480 ( https://landmark.atlassian.net/browse/REL-160480?atlOrigin=eyJpIjoiNmRlZTdjMzdkYmNlNDI2N2E2YjM5ZmI5MDIwY2Y5MzIiLCJwIjoiaiJ9 )

transfer the refund to the original payment method ( https://landmark.atlassian.net/browse/REL-160480?atlOrigin=eyJpIjoiNmRlZTdjMzdkYmNlNDI2N2E2YjM5ZmI5MDIwY2Y5MzIiLCJwIjoiaiJ9 )
Achyuth 4:55 AM GST

Hi @nikhil.bishnoi Mentioned Order was placed using the MADA card and Payfort is having issues with refund the amount in MADA card and they are working to fix the issue. Meanwhile, Sankar will share the failed transactions to them and they have processed the refund manually through the bank and It will take 2-3 weeks for the refund to reflect in the customer’s account.

Please keep the customer posted about this issue.

View issue ( https://landmark.atlassian.net/browse/REL-160480?atlOrigin=eyJpIjoiNmRlZTdjMzdkYmNlNDI2N2E2YjM5ZmI5MDIwY2Y5MzIiLCJwIjoiaiJ9 )

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