Subject: Re: Benefit refund - 7381458733
From: Manish Kumar <[email-masked]>
To: "Zeeshan Mohammad, TCS" <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>, escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, "Mohd. Elbadri" <[email-masked]>, Loujain <[email-masked]>
Date: Thu, 6 Oct 2022 09:44:53 -0700 (MST)

Dear Zeeshan, 

Kindly find the attached Jira screenshot and do the needful. 

Thank you for your help. 

Regards, 
Manish 

From: "Zeeshan Mohammad, TCS" <[email-masked]> 
To: "Nikhil Bishnoi" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Mohd. Elbadri" <[email-masked]>, "Loujain" <[email-masked]> 
Sent: Tuesday, October 4, 2022 2:26:23 PM 
Subject: Re: Benefit refund - 7381458733 

Hi Nikhil, 

In order to approve we require the amount mentioned in JIRA screenshot as well. Kindly provide the same. 

Thanks & Regards, 
Zeeshan 

From: Nikhil Bishnoi <[email-masked]> 
Sent: Tuesday, October 4, 2022 11:42 AM 
To: Zeeshan Mohammad(TCS) <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Elbadri <[email-masked]>; Loujain <[email-masked]> 
Subject: Re: Benefit refund - 7381458733 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 
Hi Zeeshan, 

The amount is not mentioned on the Jira ticket. However, please find attached the screenshot from Hybris showing the Order ID and the Voucher ID for your reference. 

Kindly assist with the refund. 

Regards, 
Nikhil. 

From: "Zeeshan Mohammad, TCS" <[email-masked]> 
To: "Nikhil Bishnoi" <[email-masked]> 
Cc: "Escalations Dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Elbadri" <[email-masked]>, "Loujain" <[email-masked]> 
Sent: Tuesday, 4 October, 2022 10:59:49 
Subject: Re: Benefit refund - 7381458733 

Hi Nikhil, 

Can you please share proper screenshot with voucher deactivation amount mentioned. 

	Received Time 	Terminal ID 	Brand ID 	Authorization Code 	Action 	Currency Code 	Trans. Amount 	Result Code 	Host Response 	Mer. TrackID 	TranId 	Ref. Id 	ECI 	IP Address 	UDF1 	UDF2 
	8/8/2022 18:11 	'677950 	'BENEFIT 	'264017 	1 - Purchase 	'048 	'1.95 	'CAPTURED 	'00 	'7381458733 	'202222035734097 	'222058194605 	'7 	'193.188.123.62 	'77bece98-7a48-4c06-b50e-d6808aa224f4 	'BENEFIT 

Thanks & Regards, 
Zeeshan 

From: Nikhil Bishnoi <[email-masked]> 
Sent: Monday, October 3, 2022 12:12 PM 
To: Zeeshan Mohammad(TCS) <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Elbadri <[email-masked]>; Loujain <[email-masked]> 
Subject: Benefit refund - 7381458733 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 
Hi Team, 

Please assist us in the below benefit transfer. 

Order id: [ callto:7384903196 | 7381458733 ] 

Order date: Aug 08, 2022 
Refund amount: BHD 1.95 

Payment method: BENEFIT 

Jira link: ​ [ https://landmark.atlassian.net/browse/REL-159552 | https://landmark.atlassian.net/browse/REL-1 ] 60226 

Issue description: the customer wants the amount in her account, so we have raised to Jira team to deactivate RV, and they informed that the voucher has been deactivated, so please check and do the needful. 

Thanks for your help! 

Regards, 
Nikhil. 
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com 
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com