Subject: Re: ON_VALIDATION_CANCELLED 7380457756 & 7380457775
From: Nikhil Bishnoi <[email-masked]>
To: "Zeeshan Mohammad, TCS" <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>, Mohammad Musaed <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Wed, 28 Sep 2022 20:36:00 -0700 (MST)

Hi Zeeshan, 

The customer is complaining that the amount was deducted from his account but the order was cancelled on validation. Kindly do the needful from your end. 

Thank you for your help. 

Regards, 
Nikhil. 

From: "Mohammad Musaed" <[email-masked]> 
To: "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 10 September, 2022 03:39:01 
Subject: ON_VALIDATION_CANCELLED 7380457775 

Hi Team, 

Order id: 7380457756 & 7380457775 
Order Status: ON_VALIDATION_CANCELLED 
Amount: BHD30.70 81.65 USD 
Transaction id : 8L2943118A242180H 
Order Created: Jul 31, 2022 
Payment Details:PayPal 

The customer insisted he got a deduction for the above amount and he confirmed with PayPal and they confirmed the deduction so please check and revert us. 

Regards, 
M.T