Subject: Re: Bank Transfer: 7384384266
From: "Zeeshan Mohammad(TCS)" <[email-masked]>
To: Mohmed Ghadiyali <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Abdulqader Ahmed <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Sun, 25 Sep 2022 11:38:00 +0000

Dear Mohmed,

Please find below benefit pay details and screenshot below.

Please help to process

Refund Amount BHD- 33.75

Received Time                                   Terminal ID             Brand ID        Authorization Code                      Action                          Currency Code                   Trans. Amount                    Result Code                            Host Response                    Mer. TrackID                            TranId                          Ref. Id                        ECI     IP Address                      UDF1                    UDF2
8/31/2022 14:49 '677950 'BENEFIT        '768926 1 - Purchase    '048    '33.75  'CAPTURED       '00     '7384384266     '202224323290943        '224358822347   '7      '46.42.69.195   'f591b5f7-128f-4fd6-bbc2-13d5ef5ff247   'BENEFIT

Thanks & Regards,
Zeeshan

________________________________
From: Manish Kumar <[email-masked]>
Sent: Thursday, September 22, 2022 2:36 PM
To: Zeeshan Mohammad(TCS) <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Mohmed Ghadiyali <[email-masked]>; Abdulqader Ahmed <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Re: Bank Transfer: 7384384266

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Dear Zeeshan,

Kindly assist us on the below benefit transfer.

Thank you for your help.

Regards,
Manish

________________________________
From: "Abdulqader Ahmed" <[email-masked]>
To: "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>
Cc: "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>
Sent: Thursday, September 22, 2022 2:30:12 PM
Subject: Bank Transfer

Hi team

Problem Statement: Bank Transfer

Order Date: Aug 31, 2022
Order ID: 7384384266
Value of the return items;33.75 BHD
Ticket no; 4878933
Jira link; https://landmark.atlassian.net/browse/REL-159896

Assistance Required: Need to transfer the money to the bank account.

Issue Description: The customer place the order Through BENEFIT and his refund was processed in My Credit and he was chasing his refund in his bank account, now the amount has been removed from the My Credit Account, so kindly do manual refund for this customer.

Regards
ABdulqader,

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