Subject: Re: Benefit Refund - 7383741994
From: Manish Kumar <[email-masked]>
To: Mohmed Ghadiyali <[email-masked]>
Cc: "Zeeshan Mohammad, TCS" <[email-masked]>, escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, "Mohd. Elbadri" <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Fri, 23 Sep 2022 05:07:59 -0700 (MST)

Dear Mohamed, 

Please assist us on the below benefit request. 

Thank you for your help. 

Regards, 
Manish 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Zeeshan Mohammad, TCS" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Mohd. Elbadri" <[email-masked]> 
Sent: Monday, September 19, 2022 3:06:37 PM 
Subject: Benefit Refund - 7383741994 

Hi Zeeshan, 

Kindly assist with the refund to Benefit as per below request 

Order id: 7383741994 
Order date: Aug 26, 2022 
Refund amount: 10.75 BHD 
Payment method: BENEFIT 

Issue description: The customer is complaining that she does not want the refund to be in her My Credit, so we have raised the issue to Jira team under this link (https://landmark.atlassian.net/browse/REL-159834), and they confirmed to us that the amount has been removed, so please check and do the needful. 

Thanks for your help! 

Regards, 
Nikhil.