Subject: Benefit Refund - 7386134524
From: Nikhil Bishnoi <[email-masked]>
To: "Zeeshan Mohammad, TCS" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Elbadri <[email-masked]>, Aya Saoud <[email-masked]>
Date: Fri, 23 Sep 2022 02:36:38 -0700 (MST)

Hi Team, 

Problem Statement: Refund Follow Up 

Order Date: Sep 13, 2022 
Order ID: 7386134524 
Refund amount: 15.8401 BHD 
Payment method: BENEFIT 

Assistance Required: Remove My Credit Amount 

Issue Description: The refund has been processed to the customer's My Credit. However, he contacted us asking to be processed to his bank account as he has paid by (BENEFIT), so we have raised to Jira under this link (https://landmark.atlassian.net/browse/REL-159960) to remove the customer's My Credit, and the team informed us that the amount has been removed, so please check and do the needful. 

Thanks in advance. 

Regards, 
Nikhil.