Subject: Deduction against on validation cancelled order: 7364414575 and 7364410514
From: Manish Kumar <[email-masked]>
To: "Zeeshan Mohammad, TCS" <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Mohmed Ghadiyali <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Elbadri <[email-masked]>, Aya Saoud <[email-masked]>
Date: Thu, 8 Sep 2022 02:04:27 -0700 (MST)

Hi Zeeshan, 

Kindly assist us to validate the deduction against the below orders. 

Order id: 7364414575 
Order date: Apr 5, 2022 
Total amount: BHD51.84 

Order id: 7364410514 
Order date: Apr 5, 2022 
Total amount: BHD51.84 

Payment method: BENEFIT 
Order status: ON_VALIDATION_CANCELLED 

Issue description: The orders became On Validation canceled, but the customer is complaining that the amount has been deducted, so please check and advise. 

Thanks for your help! 

Regards, 
Manish