Subject: Re: Transfer to Benefit - 7382453331
From: "Zeeshan Mohammad(TCS)" <[email-masked]>
To: Mohmed Ghadiyali <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Manish Kumar <[email-masked]>, Elbadri <[email-masked]>
Date: Wed, 7 Sep 2022 08:35:48 +0000

Dear Mohmed,

Please find below benefit pay details and screenshot below.

Please help to process

Refund Amount BHD- 43.83

Received Time                                   Terminal ID             Brand ID        Authorization Code                      Action                          Currency Code                   Trans. Amount                    Result Code                            Host Response                    Mer. TrackID                            TranId                          Ref. Id                        ECI     IP Address                      UDF1                    UDF2
8/16/2022 14:31 '677950 'BENEFIT        '324635 1 - Purchase    '048    '134.14 'CAPTURED       '00     '7382453331     '202222875267835        '222818387645   '7      '89.148.42.224  '06a7f42b-0de1-4705-83d9-e91fd4c9e061   'BENEFIT

Thanks & Regards,
Zeeshan

________________________________
From: Nikhil Bishnoi <[email-masked]>
Sent: Wednesday, September 7, 2022 10:52 AM
To: Zeeshan Mohammad(TCS) <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Elbadri <[email-masked]>
Subject: Transfer to Benefit - 7382453331

CAUTION: External email sender. Use care when clicking on links or opening attachments!

Hi Team,

Please assist us with this.

Order id: 7382453331
Order date: Aug 16, 2022
Refund amount: 43.83 BHD
Payment method: BENEFIT

Issue description: The customer is complaining that he wants the refund to be in his debit card (BENEFIT), and we have raised the issue to Kira team under this link (https://landmark.atlassian.net/browse/REL-159446) and they confirmed to us that the amount has been removed, so please check and do the needful.

Thanks for your help!

Regards,
Nikhil.
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