Subject: RE: Transfer to Benefit - 7383119933
From: Mohmed Ghadiyali <[email-masked]>
To: Muhsin Thai Valappil <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Elbadri <[email-masked]>, Nikhil Bishnoi <[email-masked]>, "Zeeshan Mohammad(TCS)" <[email-masked]>
Date: Wed, 7 Sep 2022 08:35:45 +0000

Hi @Muhsin Thai Valappil<mailto:[email-masked]>

Please approve

Regards,

Mohmed Ghadiyali

From: Zeeshan Mohammad(TCS) <[email-masked]>
Sent: Wednesday, September 7, 2022 11:33 AM
To: Mohmed Ghadiyali <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Elbadri <[email-masked]>; Nikhil Bishnoi <[email-masked]>
Subject: Re: Transfer to Benefit - 7383119933

Dear Mohmed,

Please find below benefit pay details and screenshot below.

Please help to process

Refund Amount BHD- 1.5

Received Time
Terminal ID
Brand ID
Authorization Code
Action
Currency Code
Trans. Amount
 Result Code
Host Response
 Mer. TrackID
 TranId
 Ref. Id
ECI
IP Address
UDF1
UDF2
8/21/2022 18:00
'677950
'BENEFIT
'903616
1 - Purchase
'048
'1.5
'CAPTURED
'00
'7383119933
'202223347004112
'223318529870
'7
'95.84.122.195
'd9118e51-feb4-4b66-be86-fbf7c8c5a88a
'BENEFIT

Thanks & Regards,
Zeeshan

________________________________
From: Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, September 7, 2022 10:51 AM
To: Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Elbadri <[email-masked]<mailto:[email-masked]>>
Subject: Transfer to Benefit - 7383119933

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Team,

Please assist us with this.

Order id: 7383119933
Order date: Aug 21, 2022
Refund amount: 1.5 BHD
Payment method: BENEFIT

Issue description: The customer is complaining that he wants the refund to be in his debit card (BENEFIT), and we have raised the issue to Kira team under this link (https://landmark.atlassian.net/browse/REL-159444) and they confirmed to us that the amount has been removed, so please check and do the needful.

Thanks for your help!

Regards,
Nikhil.
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