Subject: Fwd: On Validation Cancelled: 7379611714 and 7377818281.
From: Nikhil Bishnoi <[email-masked]>
To: Merchant Back Offices <[email-masked]>, Payment gateway <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Elbadri <[email-masked]>
Date: Tue, 6 Sep 2022 23:04:54 -0700 (MST)

Hi Team, 

Please find attached and share the refund confirmation with us. Thank you for your help. 

Regards, 
Nikhil. 

From: "Mohmed Ghadiyali" <[email-masked]> 
To: "Nikhil Bishnoi" <[email-masked]>, "Muhsin Thai Valappil" <[email-masked]> 
Cc: "Escalations Dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Elbadri" <[email-masked]>, "Samer Salmeh" <[email-masked]>, "Zeeshan Mohammad, TCS" <[email-masked]> 
Sent: Tuesday, 6 September, 2022 13:51:25 
Subject: RE: On Validation Cancelled: 7379611714 and 7377818281. 

Hi [ mailto:[email-masked] | 
@Nikhil Bishnoi ] 

It is already sent to credimax for refund on 7 Aug 22. See attached email 

Regards, 

Mohmed Ghadiyali 

From: Nikhil Bishnoi <[email-masked]> 
Sent: Tuesday, September 6, 2022 11:12 AM 
To: Muhsin Thai Valappil <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Elbadri <[email-masked]>; Samer Salmeh <[email-masked]>; Mohmed Ghadiyali <[email-masked]>; Zeeshan Mohammad(TCS) <[email-masked]> 
Subject: Re: On Validation Cancelled: 7379611714 and 7377818281. 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 

Dear Muhsin, 

Kindly assist us in resolving this. Thank you for your help. 

Regards, 

Nikhil. 

From: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Zeeshan Mohammad, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "Mohmed Ghadiyali" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Escalations Dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Elbadri" < [ mailto:[email-masked] | [email-masked] ] >, "Samer Salmeh" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, 4 September, 2022 16:06:15 
Subject: Re: On Validation Cancelled: 7379611714 and 7377818281. 

Hi Team, 

Kindly assist us in resolving this. Thank you for your help. 

Regards, 

Nikhil. 

From: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Zeeshan Mohammad, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "Mohmed Ghadiyali" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Escalations Dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Elbadri" < [ mailto:[email-masked] | [email-masked] ] >, "Samer Salmeh" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, 1 September, 2022 11:36:31 
Subject: Re: On Validation Cancelled: 7379611714 and 7377818281. 

Hi Team, 

Kindly assist us in resolving this. Thank you for your help. 

Regards, 

Nikhil. 

From: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Zeeshan Mohammad, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "Mohmed Ghadiyali" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Escalations Dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Elbadri" < [ mailto:[email-masked] | [email-masked] ] >, "Samer Salmeh" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 5 August, 2022 15:28:09 
Subject: Fwd: On Validation Cancelled: 7379611714 and 7377818281. 

Hi Team, 

Kindly assist us in resolving the below concern. 

Thank you for your help. 

Regards, 

Nikhil. 

From: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Zeeshan Mohammad, TCS" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Escalations Dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Elbadri" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, 3 August, 2022 11:23:28 
Subject: Fwd: On Validation Cancelled: 7379611714 and 7377818281. 

Hi Zeeshan, 

Please assist with the below On Validation orders. 

Regards, 

Nikhil. 

From: "Samer Salmeh" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 2 August, 2022 20:26:46 
Subject: On Validation Cancelled: 7379611714 and 7377818281. 

Dear Team, 

Order: 7379611714 and 7377818281. 

Date: 25-Jul-22 

Status:ON_VALIDATION_CANCELLED 

Display Order Status: Pending 

Please note that the customer submitted 2 orders and the payment was not successful (On Validation ), but he contacted us and confirmed that the amount was deducted from his bank account. 

Kindly check and do the needful. 

Regards, 

Samer 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com 

Subject: RE: On Validation Cancelled: 7379611714 and 7377818281.
From: Merchant Back Offices <[email-masked]>
To: Mohmed Ghadiyali <[email-masked]>, Merchant Back Offices <[email-masked]>, Payment Gateway Team <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Elbadri <[email-masked]>, "Zeeshan Mohammad(TCS)" <[email-masked]>, Muhsin Thai Valappil <[email-masked]>
Date: Sun, 7 Aug 2022 06:40:34 +0000

CAUTION: External email sender. Use care when clicking on links or opening attachments!

Good day,

Thank you for contacting CrediMax, we acknowledge the receipt of your email.

Action will be taken to refund the amount.

Kindly note that the refund for the credit cards takes up to 5 working days & for the debit cards up to 10 working days depending on the issuer banks.

Please do not hesitate to contact us again if you need any further assistance

Regards,

          Ahmed Saadi

 Merchant Back Office Administrator - Business Support,
 +973 17117272  17211465  +973 17117117
  [email-masked]<mailto:[email-masked]>   www.credimax.com.bh<http://www.credimax.com.bh>                                             <https://www.youtube.com/channel/UCnlPcrsrWZ9mAUF06oyCyXQ> <https://www.facebook.com/credimaxbscbh> <https://www.instagram.com/credimax.b.s.c/?hl=en>

 CrediMax B.S.C.(c) | Bldg 858 | Road 3618 | Al Seef District 436 | P.O. Box 5350 | Kingdom of Bahrain

CrediMax B.S.C. - A Financing Company Licensed by Central Bank of Bahrain

From: Mohmed Ghadiyali [mailto:[email-masked]]
Sent: Thursday, August 4, 2022 4:29 PM
To: Merchant Back Offices <[email-masked]>; Payment Gateway Team <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Elbadri <[email-masked]>; Zeeshan Mohammad(TCS) <[email-masked]>; Muhsin Thai Valappil <[email-masked]>
Subject: RE: On Validation Cancelled: 7379611714 and 7377818281.

Hi @[email-masked]'<mailto:[email-masked]> @Payment Gateway Team<mailto:[email-masked]>

7379611714 - 26.67

7377818281 - 21.51

Received Time

Terminal ID

Brand ID

Authorization Code

Action

Currency Code

Trans. Amount

 Result Code

Host Response

 Mer. TrackID

 TranId

 Ref. Id

ECI

IP Address

UDF1

UDF2

7/25/2022 0:31

'677950

'BENEFIT

'392861

1 - Purchase

'048

'26.67

'CAPTURED

'00

'7379611714

'202220650851938

'220657773246

'7

'217.17.238.58

'86996e50-79fa-4b93-b47e-25627a970ab3

'BENEFIT

7/7/2022 23:32

'677950

'BENEFIT

'413384

1 - Purchase

'048

'21.51

'CAPTURED

'00

'7377818281

'202218887038061

'218817300170

'7

'217.17.238.58

'6a79a4c3-ebfc-4f90-a1bb-d3a8a29069b1

'BENEFIT

Regards,

Mohmed Ghadiyali

From: Muhsin Thai Valappil <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, August 4, 2022 12:57 PM
To: Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Elbadri <[email-masked]<mailto:[email-masked]>>; Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Subject: RE: On Validation Cancelled: 7379611714 and 7377818281.

Approved.

Regards,

Muhsin Thai Valappil

From: Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, August 4, 2022 9:57 AM
To: Muhsin Thai Valappil <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Elbadri <[email-masked]<mailto:[email-masked]>>; Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Subject: RE: On Validation Cancelled: 7379611714 and 7377818281.

Hi @Muhsin Thai Valappil<mailto:[email-masked]>

Please approve

Regards,

Mohmed Ghadiyali

From: Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, August 3, 2022 9:52 AM
To: Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Elbadri <[email-masked]<mailto:[email-masked]>>; Muhsin Thai Valappil <[email-masked]<mailto:[email-masked]>>
Subject: Re: On Validation Cancelled: 7379611714 and 7377818281.

Dear Mohmed,

Please find below benefit pay details and screenshot below.

Please help to process

Refund Amount BHD-

7379611714 - 26.67

7377818281 - 21.51

Received Time

Terminal ID

Brand ID

Authorization Code

Action

Currency Code

Trans. Amount

 Result Code

Host Response

 Mer. TrackID

 TranId

 Ref. Id

ECI

IP Address

UDF1

UDF2

7/25/2022 0:31

'677950

'BENEFIT

'392861

1 - Purchase

'048

'26.67

'CAPTURED

'00

'7379611714

'202220650851938

'220657773246

'7

'217.17.238.58

'86996e50-79fa-4b93-b47e-25627a970ab3

'BENEFIT

7/7/2022 23:32

'677950

'BENEFIT

'413384

1 - Purchase

'048

'21.51

'CAPTURED

'00

'7377818281

'202218887038061

'218817300170

'7

'217.17.238.58

'6a79a4c3-ebfc-4f90-a1bb-d3a8a29069b1

'BENEFIT

Thanks & Regards,

Zeeshan

  _____

From: Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, August 3, 2022 9:53 AM
To: Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Elbadri <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: On Validation Cancelled: 7379611714 and 7377818281.

CAUTION: External email sender. Use care when clicking on links or opening attachments!

Hi Zeeshan,

Please assist with the below On Validation orders.

Regards,

Nikhil.

  _____

From: "Samer Salmeh" <[email-masked]<mailto:[email-masked]>>
To: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 2 August, 2022 20:26:46
Subject: On Validation Cancelled: 7379611714 and 7377818281.

Dear Team,

Order:  7379611714 and 7377818281.

Date: 25-Jul-22

Status:ON_VALIDATION_CANCELLED

Display Order Status: Pending

Please note that the customer submitted 2 orders and the payment was not successful (On Validation ), but he contacted us and confirmed that the amount was deducted from his bank account.

Kindly check and do the needful.

Regards,

Samer

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>