Subject: RE: Online Refund -8176671316
From: Tharindu Rajapaksha <[email-masked]>
To: Hckmgr Avenues <[email-masked]>
Cc: "Rahul Nerkar (TCS)" <[email-masked]>, Shajan Joy <[email-masked]>, "[email-masked]" <[email-masked]>, Escalations Dxbteam <[email-masked]>, Moustafa Tahawi <[email-masked]>
Date: Sat, 3 Sep 2022 09:05:08 +0000

Dear Joevilyn,

Thank you very much for your prompt response and support given to complete this refund. Please kindly send me the originals.

Thanks and Best Regards
Tharindu Rajapaksha
Coordinator – Accounts
Landmark Group - Kuwait
+965 97 2 808 46

From: Hckmgr Avenues <[email-masked]>
Sent: Thursday, September 1, 2022 10:23 PM
To: Tharindu Rajapaksha <[email-masked]>
Cc: Rahul Nerkar (TCS) <[email-masked]>; Shajan Joy <[email-masked]>; [email-masked]; Escalations Dxbteam <[email-masked]>; Moustafa Tahawi <[email-masked]>
Subject: Online Refund -8176671316

Dear Tharindu,

Please be informed that today 1st of September 2022 customer came to the store and received the money 24.380kd.

Thanks & Regards

JOEVILYN PEDROSO
Home Centre Avenues
Landmark Central Market Co. WLL
T +965 22201001:

From: Arun Taranath Rajput <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, September 01, 2022 9:33 PM
To: Hckmgr Avenues <[email-masked]<mailto:[email-masked]>>; Moustafa Tahawi <[email-masked]<mailto:[email-masked]>>
Cc: CP avenues <[email-masked]<mailto:[email-masked]>>; Orps cpavenues <[email-masked]<mailto:[email-masked]>>; Sarfaraz Ahmed <[email-masked]<mailto:[email-masked]>>
Subject: FW: Refund issue: 8176671316

Dear Jovie / Lea,

As Discussed Please find below trailing Mail, & Kindly Do the Needful asap, & reply back to accounts Dept Mr Tharindu asap.

Thanks & Regards
Arun Rajput
Operations In-Charge
MCP Avenues
97518371
United For Success

From: Tharindu Rajapaksha <[email-masked]<mailto:[email-masked]>>
Sent: Monday, August 29, 2022 11:56 AM
To: Srg Avenues <[email-masked]<mailto:[email-masked]>>; Arun Taranath Rajput <[email-masked]<mailto:[email-masked]>>
Cc: Rahul Nerkar (TCS) <[email-masked]<mailto:[email-masked]>>; Shajan Joy <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: FW: Refund issue: 8176671316

Dear Team,

We are sending below customer cash refund today.
Please handover same to customer and acknowledge receipt here at earliest .(civil id copy with sign, order no, ,date and amt)
Order No
Customer Name
Phone #
Amt
Store
8176671316
Alreem Khayami
99660367
24.38
MCP Avenues

Thanks and Best Regards
Tharindu Rajapaksha
Coordinator – Accounts
Landmark Group - Kuwait
+965 97 2 808 46

From: Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>
Sent: Monday, August 29, 2022 11:38 AM
To: Rahul Nerkar (TCS) <[email-masked]<mailto:[email-masked]>>; Tharindu Rajapaksha <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Samer Salmeh <[email-masked]<mailto:[email-masked]>>; Elbadri <[email-masked]<mailto:[email-masked]>>
Subject: Re: Refund issue: 8176671316

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Tharindu,

The customer has confirmed that his nearest store is Avenues branch. Kindly arrange for the cash to be refunded from the Avenues branch.

Please ask the store team to contact the customer on +96599660367, once the cash is ready at the store.

Thank you for your help.

Regards,
Nikhil.
________________________________
From: "Rahul Nerkar" <[email-masked]<mailto:[email-masked]>>
To: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Cc: "Escalations Dxbteam" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shababe Quamar" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Samer Salmeh" <[email-masked]<mailto:[email-masked]>>, "Elbadri" <[email-masked]<mailto:[email-masked]>>, "Tharindu Rajapaksha" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 25 August, 2022 12:48:58
Subject: Re: Refund issue: 8176671316

Dear Nikhil,

I have taken a cash refund approval from Shajan Sir, Please update the store location to @Tharindu Rajapaksha<mailto:[email-masked]>, he will arrange petty cash at mentioned location..

Regards,

Rahul Nerkar.
________________________________
From: Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, August 25, 2022 10:43 AM
To: Rahul Nerkar (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Samer Salmeh <[email-masked]<mailto:[email-masked]>>; Elbadri <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: Refund issue: 8176671316

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Team,

Kindly assist in resolving the below concern. Thank you for your help.

Regards,
Nikhil.
________________________________
From: "Samer Salmeh" <[email-masked]<mailto:[email-masked]>>
To: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 23 August, 2022 21:17:47
Subject: Refund issue: 8176671316

Hi Team,

Order ID: 8176671316
RMA: 1002840816
Cash Value; 24.3813

Bank details have been updated, and hypris ticket created: Ticket ID: 05345000 on 10/08/2022, the refund pending since 27/07/2022 and the customer is complaining regarding the delay.

Kindly assist to process the refund ASAP.

Regards,
Samer

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com