Subject: RE: Drop Payment - Ticket ID 4760375
From: Malik Ismail <[email-masked]>
To: Nikhil Bishnoi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Elbadri <[email-masked]>, Sohaib Ahmed <[email-masked]>
Date: Mon, 22 Aug 2022 11:33:49 +0000

Hi Nikhil,

Ask customer to check with his bank.

From: Nikhil Bishnoi <[email-masked]>
Sent: Monday, August 22, 2022 2:39 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Elbadri <[email-masked]>; Sohaib Ahmed <[email-masked]>
Subject: Drop Payment - Ticket ID 4760375

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Hi Team

Problem Statement: Drop Payment

Order Date: 18/08/2022
Email ID: [email-masked]<mailto:[email-masked]>
Customer Name: Fatima alnuaimi
Amount: AED 117
Transaction ID: 51117082254484781

Issue Description: The customer confirmed deducting the amount from his side and no order was placed successfully on the Date of 18/08/22

Regards,
Nikhil.
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