Subject: RE: Benefit transfer: Order id: 7380039603
From: Mohmed Ghadiyali <[email-masked]>
To: Muhsin Thai Valappil <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Aya Saoud <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, "Zeeshan Mohammad(TCS)" <[email-masked]>
Date: Mon, 22 Aug 2022 07:04:16 +0000

Hi @Muhsin Thai Valappil<mailto:[email-masked]>

Please approve

Regards,

Mohmed Ghadiyali

From: Zeeshan Mohammad(TCS) <[email-masked]>
Sent: Sunday, August 21, 2022 1:56 PM
To: Mohmed Ghadiyali <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Aya Saoud <[email-masked]>; Manish Kumar <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Muhsin Thai Valappil <[email-masked]>
Subject: Re: Benefit transfer: Order id: 7380039603

Dear Mohmed,

Please find below benefit pay details and screenshot below.

Please help to process

Refund Amount BHD- 10

Received Time
Terminal ID
Brand ID
Authorization Code
Action
Currency Code
Trans. Amount
 Result Code
Host Response
 Mer. TrackID
 TranId
 Ref. Id
ECI
IP Address
UDF1
UDF2
7/28/2022 18:14
'677950
'BENEFIT
'941049
1 - Purchase
'048
'10
'CAPTURED
'00
'7380039603
'202220910630400
'220957897308
'7
'109.63.7.109
'34dc4353-f1bd-4f69-9bac-b06541356d52
'BENEFIT

Thanks & Regards,
Zeeshan

________________________________
From: Manish Kumar <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, August 20, 2022 1:11 PM
To: Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>
Cc: Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Aya Saoud <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>
Subject: Re: Benefit transfer: Order id: 7380039603

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Dear Mohmed,

Kindly assist us on the below request.
Order id: 7380039603

Order date: Jul 28, 2022
Refund amount: 10 BHD

Payment method: BENEFIT

Jira link: https://landmark.atlassian.net/browse/REL-158725

Issue description: the customer wants the amount in her account, so we have raised to Jira team to remove the amount from the customer's My Credit, and they informed that the amount has been already removed, so please check and do the needful.

Thanks for your help!

Regards,
Manish

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Zeeshan Mohammad, TCS" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Aya Saoud" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, August 19, 2022 4:51:09 PM
Subject: Re: Benefit transfer: Order id: 7380039603

Hi Zeeshan,

Please ignore the earlier mail. Kindly assist us to get an update.

Thank you for your help.

Regards,
Nikhil.
________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Zeeshan Mohammad, TCS" <[email-masked]<mailto:[email-masked]>>
Cc: "Escalations Dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Aya Saoud" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 17 August, 2022 16:32:36
Subject: Benefit transfer: Order id: 7380039603

Hi Team,

Please assist us in the below benefit transfer.

Order id: 7380039603
Order date: Jul 28, 2022
Refund amount: 10 BHD
Payment method: BENEFIT

Jira link: https://landmark.atlassian.net/browse/REL-158725

Issue description: the customer wants the amount in her account, so we have raised to Jira team to remove the amount from the customer's My Credit, and they informed that the amount has been already removed, so please check and do the needful.

Thanks for your help!

Regards,
Manish

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