Subject: RE: Amount debited for On Validation Cancelle order - 7376470116 & 7376487620
From: Mohmed Ghadiyali <[email-masked]>
To: "[email-masked]" <[email-masked]>, Payment Gateway Team <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Muhsin Thai Valappil <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>, Elbadri <[email-masked]>, Nikhil Bishnoi <[email-masked]>, "Zeeshan Mohammad(TCS)" <[email-masked]>
Date: Wed, 17 Aug 2022 20:29:53 +0000

Hi @[email-masked]<mailto:[email-masked]> @Payment Gateway Team<mailto:[email-masked]>

Refund Amount BHD- 20.60

Received Time
Terminal ID
Brand ID
Authorization Code
Action
Currency Code
Trans. Amount
 Result Code
Host Response
 Mer. TrackID
 TranId
 Ref. Id
ECI
IP Address
UDF1
UDF2
1-Jul-22
'677950
'BENEFIT
'621049
1 - Purchase
'048
'20.6
'CAPTURED
'00
'7376470116
'202218218989954
'218257078865
'7
'84.255.185.112
'94d85a1b-81b1-4604-802e-6e82ce815969
'BENEFIT
1-Jul-22
'677950
'BENEFIT
'625126
1 - Purchase
'048
'20.6
'CAPTURED
'00
'7376487620
'202218226661234
'218257080297
'7
'84.255.185.112
'94d85a1b-81b1-4604-802e-6e82ce815969
'BENEFIT

Regards,

Mohmed Ghadiyali

From: Muhsin Thai Valappil <[email-masked]>
Sent: Wednesday, August 17, 2022 7:24 PM
To: Mohmed Ghadiyali <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Manish Kumar <[email-masked]>; Apoorv Joshi <[email-masked]>; Elbadri <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Zeeshan Mohammad(TCS) <[email-masked]>
Subject: RE: Amount debited for On Validation Cancelle order - 7376470116 & 7376487620

Approved.

Regards,
Muhsin Thai Valappil

From: Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, August 16, 2022 12:41 PM
To: Muhsin Thai Valappil <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Elbadri <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Subject: RE: Amount debited for On Validation Cancelle order - 7376470116 & 7376487620

Hi @Muhsin Thai Valappil<mailto:[email-masked]>

Please approve

Regards,

Mohmed Ghadiyali

From: Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, August 16, 2022 11:23 AM
To: Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Elbadri <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>
Subject: Re: Amount debited for On Validation Cancelle order - 7376470116 & 7376487620

@Mohmed Ghadiyali<mailto:[email-masked]> kindly help to process this.
________________________________
From: Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, August 16, 2022 12:20 PM
To: Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Elbadri <[email-masked]<mailto:[email-masked]>>
Subject: Re: Amount debited for On Validation Cancelle order - 7376470116 & 7376487620

Dear Mohmed,

Please find below benefit pay details and screenshot below.

Please help to process

Refund Amount BHD- 20.60

Received Time
Terminal ID
Brand ID
Authorization Code
Action
Currency Code
Trans. Amount
 Result Code
Host Response
 Mer. TrackID
 TranId
 Ref. Id
ECI
IP Address
UDF1
UDF2
1-Jul-22
'677950
'BENEFIT
'621049
1 - Purchase
'048
'20.6
'CAPTURED
'00
'7376470116
'202218218989954
'218257078865
'7
'84.255.185.112
'94d85a1b-81b1-4604-802e-6e82ce815969
'BENEFIT
1-Jul-22
'677950
'BENEFIT
'625126
1 - Purchase
'048
'20.6
'CAPTURED
'00
'7376487620
'202218226661234
'218257080297
'7
'84.255.185.112
'94d85a1b-81b1-4604-802e-6e82ce815969
'BENEFIT

Thanks & Regards,
Zeeshan

________________________________
From: Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, August 14, 2022 1:27 PM
To: Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Elbadri <[email-masked]<mailto:[email-masked]>>
Subject: Amount debited for On Validation Cancelle order - 7376470116 & 7376487620

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Team,

Problem Statement: On validation cancelled.

Order Date: July 01, 2022
Order ID: 7376470116 & 7376487620
Deduction Amount: BHD 20.60 each
Deduction Date: July 02, 2022
Payment Mode: BENEFIT.

Assistance Required: Process the refund.

Issue Description: As per customer confirmation, the amount has been deducted from her account.

Please check and do the needful.

Regards,
Nikhil.

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