Subject: Re: Benefit transfer: Order ID: 7376009587
From: Nikhil Bishnoi <[email-masked]>
To: "Zeeshan Mohammad, TCS" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Mohmed Ghadiyali <[email-masked]>, Apoorv Joshi <[email-masked]>, Loujain <[email-masked]>, Manish Kumar <[email-masked]>
Date: Mon, 15 Aug 2022 01:38:18 -0700 (MST)

Hi Zeeshan, 

Kindly assist us to get an update. 

Thank you for your help. 

Regards, 
Nikhil. 

From: "Manish Kumar" <[email-masked]> 
To: "Zeeshan Mohammad, TCS" <[email-masked]> 
Cc: "Escalations Dxbteam" <[email-masked]>, "Mohmed Ghadiyali" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Loujain" <[email-masked]> 
Sent: Friday, 12 August, 2022 17:17:46 
Subject: Benefit transfer: Order ID: 7376009587 

Dear Zeeshan, 

Please assist us on the below benefit transfer 

Problem Statement: Refund Issue 
Order ID: 7376009587 
The amount of refund: 79.2 BHD 

Assistance Required: Process the refund to BENEFIT 

Jira link: https://landmark.atlassian.net/browse/REL-158342 

Issue Description: The customer complained that he wants to change the mode of payment to the original. Kindly process the refund from your end and note that My Credit has been removed by the Jira team. 

Thanks for the help! 

Regards, 
Manish