Subject: RE: Refund Issue - 9515026138
From: Mohamed Nagy <[email-masked]>
To: Wajeeha Arshi <[email-masked]>
Cc: Manish Kumar <[email-masked]>, "Sonal Gyanchandani (TCS)" <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, "Rohit Kamath (TCS)" <[email-masked]>, Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Kritika Mohta <[email-masked]>, Punit Darji <[email-masked]>, Vivek Kumar Gupta <[email-masked]>, Sabir Sutharya <[email-masked]>, "Mohammed Abdullah, Bahashwan" <[email-masked]>, Akshay Berr
Date: Sun, 14 Aug 2022 12:37:36 +0000

Dear @Wajeeha Arshi<mailto:[email-masked]>.

Appreciate your approval for this refund to proceed further with the concerned team, customer will take the case further legally.

Regards,
Mohamed Nagy

From: Nikhil Bishnoi <[email-masked]>
Sent: Sunday, August 14, 2022 2:41 PM
To: Mohamed Nagy <[email-masked]>
Cc: Wajeeha Arshi <[email-masked]>; Manish Kumar <[email-masked]>; Sonal Gyanchandani (TCS) <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>; Rohit Kamath (TCS) <[email-masked]>; Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Kritika Mohta <[email-masked]>; Punit Darji <[email-masked]>; Vivek Kumar Gupta <[email-masked]>; Sabir Sutharya <[email-masked]>; Mohammed Abdullah, Bahashwan <[email-masked]>; Akshay Berry <[email-masked]>; Krishna Kumar Sarda <[email-masked]>
Subject: Re: Refund Issue - 9515026138

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Team,

Kindly assist us to get an update for the same. The customer keeps on following up with us.

Thank you for your help.

Regards,
Nikhil.
________________________________
From: "Mohamed Nagy" <[email-masked]<mailto:[email-masked]>>
To: "Wajeeha Arshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Sonal Gyanchandani, TCS" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shababe Quamar" <[email-masked]<mailto:[email-masked]>>, "Rohit Kamath, TCS" <[email-masked]<mailto:[email-masked]>>, "Escalations Dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Kritika Mohta" <[email-masked]<mailto:[email-masked]>>, "Punit Darji" <[email-masked]<mailto:[email-masked]>>, "Vivek Kumar Gupta" <[email-masked]<mailto:[email-masked]>>, "Sabir Sutharya" <[email-masked]<mailto:[email-masked]>>, "Punit Darji" <[email-masked]<mailto:[email-masked]>>, "Mohammed Abdullah, Bahashwan" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>, "Krishna Kumar Sarda" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 5 August, 2022 23:56:58
Subject: RE: Refund Issue - 9515026138

Dear @Wajeeha Arshi<mailto:[email-masked]>,

Waiting for your approval to proceed further.

Regards,
Mohamed Nagy

From: Mohamed Nagy <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, August 2, 2022 4:20 PM
To: Wajeeha Arshi <[email-masked]<mailto:[email-masked]>>
Cc: Manish Kumar <[email-masked]<mailto:[email-masked]>>; Sonal Gyanchandani (TCS) <[email-masked]<mailto:[email-masked]>>; Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Rohit Kamath (TCS) <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Kritika Mohta <[email-masked]<mailto:[email-masked]>>; Punit Darji <[email-masked]<mailto:[email-masked]>>; Vivek Kumar Gupta <[email-masked]<mailto:[email-masked]>>; Sabir Sutharya <[email-masked]<mailto:[email-masked]>>; Punit Darji <[email-masked]<mailto:[email-masked]>>; Mohammed Abdullah, Bahashwan <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Krishna Kumar Sarda <[email-masked]<mailto:[email-masked]>>
Subject: RE: Refund Issue - 9515026138

Dear @Wajeeha Arshi<mailto:[email-masked]>,

Need your approval for this refund, knowing that it was confirmed that the amount not refunded to the customer,

Regards,
Mohamed Nagy

From: Kritika Mohta <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, August 2, 2022 4:09 PM
To: Mohamed Nagy <[email-masked]<mailto:[email-masked]>>; Punit Darji <[email-masked]<mailto:[email-masked]>>; Sabir Sutharya <[email-masked]<mailto:[email-masked]>>; Vivek Kumar Gupta <[email-masked]<mailto:[email-masked]>>; Punit Darji <[email-masked]<mailto:[email-masked]>>
Cc: Manish Kumar <[email-masked]<mailto:[email-masked]>>; Sonal Gyanchandani (TCS) <[email-masked]<mailto:[email-masked]>>; Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Rohit Kamath (TCS) <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Mohammed Abdullah, Bahashwan <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>
Subject: RE: Refund Issue - 9515026138

Hi Mohamed,

We cannot approve anything till Concept Finance has approved. We have clearly called out the steps in the trail email and yet this is being rerouted to us without the approval from Concept. Please note, this process is to be followed for all manual refunds without exceptions.

Thanks and Regards,
Kritika Mohta

From: Mohamed Nagy <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 2 August 2022 3:56 PM
To: Punit Darji <[email-masked]<mailto:[email-masked]>>; Sabir Sutharya <[email-masked]<mailto:[email-masked]>>; Vivek Kumar Gupta <[email-masked]<mailto:[email-masked]>>; Kritika Mohta <[email-masked]<mailto:[email-masked]>>; Punit Darji <[email-masked]<mailto:[email-masked]>>
Cc: Manish Kumar <[email-masked]<mailto:[email-masked]>>; Sonal Gyanchandani (TCS) <[email-masked]<mailto:[email-masked]>>; Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Rohit Kamath (TCS) <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Mohammed Abdullah, Bahashwan <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>
Subject: RE: Refund Issue - 9515026138
Importance: High

Dear @Sabir Sutharya<mailto:[email-masked]> and @Kritika Mohta<mailto:[email-masked]>,

Need your approval to refund the customer manually as the PG refund failed from our end at hybris.

Dear @Punit Darji<mailto:[email-masked]>,
The sheet is attached as you requested, once approval is here kindly proceed as we are trying to avoid escalation to the DED.

Regards,
Mohamed Nagy
[Logo    Description automatically generated]
Vendor Support & Escalations Specialist– Landmark Digital Team – Landmark Group HQ - UAE

From: Punit Darji <[email-masked]<mailto:[email-masked]>>
Sent: Monday, July 25, 2022 5:38 PM
To: Mohamed Mahmoud <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>
Cc: Manish Kumar <[email-masked]<mailto:[email-masked]>>; Sonal Gyanchandani (TCS) <[email-masked]<mailto:[email-masked]>>; Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Kritika Mohta <[email-masked]<mailto:[email-masked]>>; Sabir Sutharya <[email-masked]<mailto:[email-masked]>>; Rohit Kamath (TCS) <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Mohammed Abdullah, Bahashwan <[email-masked]<mailto:[email-masked]>>
Subject: RE: Refund Issue - 9515026138

Hello @Mohamed Mahmoud<mailto:[email-masked]> & @Akshay Berry<mailto:[email-masked]>,

We have already provided the steps required to close this case and they are available in the trail mail.

Regards,

Punit Darji

From: Mohamed Mahmoud <[email-masked]<mailto:[email-masked]>>
Sent: Monday, July 25, 2022 5:32 PM
To: Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Punit Darji <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>
Cc: Manish Kumar <[email-masked]<mailto:[email-masked]>>; Sonal Gyanchandani (TCS) <[email-masked]<mailto:[email-masked]>>; Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Kritika Mohta <[email-masked]<mailto:[email-masked]>>; Sabir Sutharya <[email-masked]<mailto:[email-masked]>>; Rohit Kamath (TCS) <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Mohammed Abdullah, Bahashwan <[email-masked]<mailto:[email-masked]>>
Subject: RE: Refund Issue - 9515026138
Importance: High

@Punit Darji<mailto:[email-masked]>

Can u assist on this.

Thanks

From: Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, July 19, 2022 3:19 PM
To: Punit Darji <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>
Cc: Manish Kumar <[email-masked]<mailto:[email-masked]>>; Sonal Gyanchandani (TCS) <[email-masked]<mailto:[email-masked]>>; Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Kritika Mohta <[email-masked]<mailto:[email-masked]>>; Sabir Sutharya <[email-masked]<mailto:[email-masked]>>; Rohit Kamath (TCS) <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Mohammed Abdullah, Bahashwan <[email-masked]<mailto:[email-masked]>>
Subject: Re: Refund Issue - 9515026138

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Punit Darji" <[email-masked]<mailto:[email-masked]>>
Cc: "Akshay Berry" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Sonal Gyanchandani, TCS" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shababe Quamar" <[email-masked]<mailto:[email-masked]>>, "Kritika Mohta" <[email-masked]<mailto:[email-masked]>>, "Sabir Sutharya" <[email-masked]<mailto:[email-masked]>>, "Rohit Kamath, TCS" <[email-masked]<mailto:[email-masked]>>, "Escalations Dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Mohammed Abdullah, Bahashwan" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 15 July, 2022 16:15:37
Subject: Re: Refund Issue - 9515026138

Hi Team,

The customer has shared his bank details with us. We have asked the Jira team under https://landmark.atlassian.net/browse/REL-157928 to update the bank details. Kindly assist in processing the refund.

- Account_Number - 1102353506701
- Bank_Name - EMIRATES NBD
- Account_Holder_Name - Kailashchand Bhatt
- Branch_Identification_Code - EMIRATES NBD DEIRA CITY CENTRE // SWIFT CODE :  EBILAEAD
- IBAN - AE260260001102353506701
- Type of Account - Current

Regards,
Nikhil.

________________________________
From: "Punit Darji" <[email-masked]<mailto:[email-masked]>>
To: "Akshay Berry" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Sonal Gyanchandani, TCS" <[email-masked]<mailto:[email-masked]>>
Cc: "Mohammad Shababe Quamar" <[email-masked]<mailto:[email-masked]>>, "Kritika Mohta" <[email-masked]<mailto:[email-masked]>>, "Sabir Sutharya" <[email-masked]<mailto:[email-masked]>>, "Rohit Kamath, TCS" <[email-masked]<mailto:[email-masked]>>, "Escalations Dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Mohammed Abdullah, Bahashwan" <[email-masked]<mailto:[email-masked]>>, "Ankur Kwatra" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 5 July, 2022 16:02:57
Subject: RE: Refund Issue - 9515026138

Hello @Akshay Berry<mailto:[email-masked]>,

Please follow the below process for cash refund for this exceptional case.

II.                  Exceptional Cases

(E.g: Cases where RTS but customer wants cash refund, >6months old Payfort cases)

•        CS Team to check all LMG systems & ensure no duplicate refund to the Customer (must be clearly written while taking approvals)

•        After validation with LMG systems, CS Team to fill details in the attached format & submit for necessary approvals.

•        CS Team to follow the below approval matrix

First Approval
Second Approval
Third Approval
Concept Finance
C2C Team
(Sabir / Sonal)
E-com Finance (Vivek)

•        Refund will be processed along with regular cash refund batch & will be completed within 5-7 working days.

Regards,

Punit Darji

From: Sabir Sutharya <[email-masked]<mailto:[email-masked]>>
Sent: Monday, July 4, 2022 6:35 PM
To: Akshay Berry <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Sonal Gyanchandani (TCS) <[email-masked]<mailto:[email-masked]>>; Rohit Kamath (TCS) <[email-masked]<mailto:[email-masked]>>; Punit Darji <[email-masked]<mailto:[email-masked]>>; Kritika Mohta <[email-masked]<mailto:[email-masked]>>
Cc: Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Mohammed Abdullah, Bahashwan <[email-masked]<mailto:[email-masked]>>; Ankur Kwatra <[email-masked]<mailto:[email-masked]>>
Subject: RE: Refund Issue - 9515026138

Dear Punit / Kritika,

As per my understanding, if we cannot process the refund through Hybris then cash refund has to be processed.

Please advise.

Regards,

Sabir Sutharya

Shared Service – C2C
Landmark Group,
Landmark Tower, Dubai Marina
Dubai, United Arab Emirates.
Tel: +971<tel:+971> 4 517 3445

From: Akshay Berry <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 4 July 2022 6:03 PM
To: Manish Kumar <[email-masked]<mailto:[email-masked]>>; Sabir Sutharya <[email-masked]<mailto:[email-masked]>>; Sonal Gyanchandani (TCS) <[email-masked]<mailto:[email-masked]>>; Rohit Kamath (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Mohammed Abdullah, Bahashwan <[email-masked]<mailto:[email-masked]>>; Ankur Kwatra <[email-masked]<mailto:[email-masked]>>; Punit Darji <[email-masked]<mailto:[email-masked]>>; Kritika Mohta <[email-masked]<mailto:[email-masked]>>
Subject: RE: Refund Issue - 9515026138

@Sabir<mailto:[email-masked]> @Sonal<mailto:[email-masked]> @Rohit Kamath (TCS)<mailto:[email-masked]>,

Assist for the refund process as it is failing in Hybris.

Regards,
[Logo    Description automatically generated]
Akshay Berry
Vendor Support & Escalations Specialist
T: +971 4 5172125
Landmark Group HQ, Marina, Dubai, UAE

From: Manish Kumar <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, July 3, 2022 1:59 PM
To: Akshay Berry <[email-masked]<mailto:[email-masked]>>
Cc: Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Mohammed Abdullah, Bahashwan <[email-masked]<mailto:[email-masked]>>; Ankur Kwatra <[email-masked]<mailto:[email-masked]>>
Subject: Re: Refund Issue - 9515026138

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Dear Akshay,

We have checked with the customer however he is very dispappointed and not ready to accept the voucher.

The is asking us to consult your team and arrange refund to his account only.

We request you to please advise us further.

Thank you for your help.

Regards,
Manish

________________________________
From: "Akshay Berry" <[email-masked]<mailto:[email-masked]>>
To: "Mohammad Shababe Quamar" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Mohammed Abdullah, Bahashwan" <[email-masked]<mailto:[email-masked]>>, "Ankur Kwatra" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, June 27, 2022 2:58:51 PM
Subject: RE: Refund Issue - 9515026138

@Manish Kumar<mailto:[email-masked]> @Apoorv Joshi<mailto:[email-masked]>,

Convince customer for voucher as the order is more than 6 months old that’s why the refund is rejected.

Processing manual refund will involve multiple approvals which will delay the process further.

Regards,
[Logo    Description automatically generated]
Akshay Berry
Vendor Support & Escalations Specialist
T: +971 4 5172125
Landmark Group HQ, Marina, Dubai, UAE

From: Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>
Sent: Monday, June 27, 2022 9:03 AM
To: Manish Kumar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>
Cc: Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Mohammed Abdullah, Bahashwan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: RE: Refund Issue - 9515026138

++ @Akshay Berry<mailto:[email-masked]> Please have a look into this.

Thanks & Regards,
 [Shape    Description automatically generated with medium confidence]
Shababe Quamar
[[email-masked]]
+971 4 517 4278
Landmark Group HQ, Marina, Dubai, UAE.
www.landmark.digital<http://www.landmark.digital/>

From: Manish Kumar <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, June 26, 2022 12:11 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Mohammed Abdullah, Bahashwan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Re: Refund Issue - 9515026138

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Team,

Please help us on the below request.

Regards,
Manish

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Mohammed Abdullah, Bahashwan" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, June 21, 2022 8:20:35 AM
Subject: Fwd: Refund Issue - 9515026138

Hi Team,

Kindly assist with the refund as per below mail. Thank you for your help.

Regards,
Apoorv.
________________________________
From: "Mohammed Abdullah, Bahashwan" <[email-masked]<mailto:[email-masked]>>
To: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Elbadri" <[email-masked]<mailto:[email-masked]>>
Cc: "Ankur Kwatra" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 17 June, 2022 09:38:58
Subject: Refund Issue

Hi Team,

With reference to the ticker id :4479989

Order Id : 9515026138
Amount : 110.00 AED

The refund was not processed successfully we have raised jira under REL-156761 the have informed us to check with finance team to process it manually,as it is more than 6 months old order.

Kindly check and do the needful.

Regards.
Bahashwan.

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com