Subject: Fwd: Item repair request WWD 8257055087
From: Nikhil Bishnoi <[email-masked]>
To: [email-masked]
Cc: [email-masked], Arunava Mitra <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Samer Salmeh <[email-masked]>, wasim qureshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 14 Aug 2022 03:28:16 -0700 (MST)

Hi Team, 

Kindly assist us to get an update. 

Thank you for your help. 

Regards, 
Nikhil. 

From: "murugapandian mani" <[email-masked]> 
To: "Mohammad Shababe Quamar" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Md Ansari1" <[email-masked]>, "Arunava Mitra" <[email-masked]> 
Cc: "Escalations Dxbteam" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Samer Salmeh" <[email-masked]>, "wasim qureshi" <[email-masked]> 
Sent: Monday, 27 June, 2022 11:23:02 
Subject: RE: Item repair request WWD 8257055087 

++++++ [ mailto:[email-masked] | @Arunava Mitra ] 

From: Mohammad Shababe Quamar <[email-masked]> 
Sent: Monday, June 27, 2022 8:32 AM 
To: Apoorv Joshi <[email-masked]>; Tejinder Singh <[email-masked]>; Md Ansari1 <[email-masked]>; Murugapandian Mani <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Manish Kumar <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Samer Salmeh <[email-masked]>; Wasim Qureshi <[email-masked]> 
Subject: RE: Item repair request WWD 8257055087 

Hi [ mailto:[email-masked] | 
@Apoorv Joshi ] 

Please follow the current escalation matrix. 

+ [ mailto:[email-masked] | 
@Md Ansari1 ] [ mailto:[email-masked] | 
@Murugapandian Mani ] Please have a look into this. 

Thanks & Regards, 

Shababe Quamar 

+971 4 517 4278 

Landmark Group HQ, Marina, Dubai, UAE. 

[ http://www.landmark.digital/ | www.landmark.digital ] 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, June 24, 2022 6:41 PM 
To: Tejinder Singh < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Nikhil Bishnoi < [ mailto:[email-masked] | [email-masked] ] >; Samer Salmeh < [ mailto:[email-masked] | [email-masked] ] >; Wasim Qureshi < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Item repair request WWD 8257055087 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 

Hi Tejinder, 

Apologies for the earlier mail. Kindly assist with the below concern. 

Regards, 

Apoorv. 

From: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "tejinder singh" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] >, "Samer Salmeh" < [ mailto:[email-masked] | [email-masked] ] >, "Wasim Qureshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 24 June, 2022 20:08:52 
Subject: Fwd: Item repair request WWD 8257055087 

Hi Tejunder, 

With regards to the below mentioned request, please arrange an inspection team to check the issue and also for the repair of the item. 

Thank you for your help. 

Regards, 

Apoorv. 

From: "Samer Salmeh" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, 19 June, 2022 15:39:03 
Subject: Item repair request WWD 8257055087 

Hi Team, 

Problem Statement: Request for items repair 

Order date: Apr 30, 2021 
Order number: 8257055087 
Tracking number: 16537428257055087 

Child Ticket:4508291 

Assistance Required: sending the inspection team. 
Issue Description: the customer contacted us informing that the item (162788696 - - Warner King Bed with Hydraulic Storage - 180x200 cm) have issues and it suddenly goes open and asked for the maintenance of the item, kindly check the attached photo and send the inspection team. 

Best Regards, 

Samer 

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