Subject: Re: Omannet Transfer: Order ID: 1678368052
From: Manish Kumar <[email-masked]>
To: Ansari Mustak <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Abdulqader Ahmed <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Wed, 3 Aug 2022 04:10:35 -0700 (MST)

Dear Ansari, 

We request you to please assist us on the below request. 

Thank you for your help. 

Regards, 
Manish 

From: "Abdulqader Ahmed" <[email-masked]> 
To: "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Wednesday, August 3, 2022 4:30:20 PM 
Subject: Bank Transfer 

Problem Statement: Bank Transfer 

Order Date: Jul 13, 2022 
Order ID: 1678368052 
Value of the return items; 6.37 OMR 
Ticket no; 4655221 
Jira link; https://landmark.atlassian.net/browse/REL-158103?focusedCommentId=2729764 
Assistance Required: Need to transfer the money to the bank account. 
Issue Description: The customer place the order Through OMANNET and his refund was processed in My Credit and he was chasing his refund in his bank account, now the amount has been removed from the My Credit Account, so kindly do manual refund for this customer. 
Regards 
ABdulqader,