Subject: RE: Deduction against on validation cancelled order 7378332158
From: Mohmed Ghadiyali <[email-masked]>
To: Muhsin Thai Valappil <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Ziena Saeed <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Manish Kumar <[email-masked]>, "Zeeshan Mohammad(TCS)" <[email-masked]>
Date: Tue, 2 Aug 2022 13:33:47 +0000

Hi @Muhsin Thai Valappil<mailto:[email-masked]>

Please approve

Regards,

Mohmed Ghadiyali

From: Zeeshan Mohammad(TCS) <[email-masked]>
Sent: Tuesday, August 2, 2022 2:47 PM
To: Mohmed Ghadiyali <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Ziena Saeed <[email-masked]>; Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Manish Kumar <[email-masked]>; Muhsin Thai Valappil <[email-masked]>
Subject: Re: Deduction against on validation cancelled order 7378332158

Dear Mohmed,

Please find below benefit pay details and screenshot below.

Please help to process

Refund Amount BHD- 26.8

Received Time
Terminal ID
Brand ID
Authorization Code
Action
Currency Code
Trans. Amount
 Result Code
Host Response
 Mer. TrackID
 TranId
 Ref. Id
ECI
IP Address
UDF1
UDF2
7/13/2022 17:10
'677950
'BENEFIT
'542669
1 - Purchase
'048
'26.8
'CAPTURED
'00
'7378332158
'202219410707886
'219417450636
'7
'88.201.79.240
'471a27f7-bfe0-4589-9471-87e0d46782ee
'BENEFIT

Thanks & Regards,
Zeeshan

________________________________
From: Manish Kumar <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, August 2, 2022 3:41 PM
To: Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Ziena Saeed <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>
Subject: Deduction against on validation cancelled order 7378332158

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Dear Team,

Please note that the customer has confirmed that amount has been deducted from his account. We request you to please check and assist us in getting the refund processed.

Problem Statement: On Validation Cancelled Order
Order Date: Jul 13, 2022
Order ID: 7378332158
Amount : BHD26.80

Refund mode: Benefit
Assistance Required: Process The Refund

The order has not been processed successfully but the amount was deducted from the customer account.

Thank you for your help.

Regards,
Manish
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com