Subject: RE: On validation cancelled: Order id: 7374470257
From: Mohmed Ghadiyali <[email-masked]>
To: "[email-masked]" <[email-masked]>, Payment Gateway Team <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, "Zeeshan Mohammad(TCS)" <[email-masked]>, Muhsin Thai Valappil <[email-masked]>
Date: Wed, 13 Jul 2022 10:47:35 +0000

Hi @[email-masked]<mailto:[email-masked]> @Payment Gateway Team<mailto:[email-masked]>

Refund Amount BHD- 23.12

Received Time
Terminal ID
Brand ID
Authorization Code
Action
Currency Code
Trans. Amount
 Result Code
Host Response
 Mer. TrackID
 TranId
 Ref. Id
ECI
IP Address
UDF1
UDF2
6/17/2022 16:01
'677950
'BENEFIT
'370086
1 - Purchase
'048
'23.12
'CAPTURED
'00
'7374470257
'202216835447859
'216816622149
'7
'77.69.183.95
'602d7e46-0039-4861-843b-0cd270a003ad
'BENEFIT

Regards,

Mohmed Ghadiyali

From: Muhsin Thai Valappil <[email-masked]>
Sent: Wednesday, July 13, 2022 12:57 PM
To: Mohmed Ghadiyali <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Zeeshan Mohammad(TCS) <[email-masked]>
Subject: RE: On validation cancelled: Order id: 7374470257

Approved.

Regards,
Muhsin Thai Valappil

From: Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, July 13, 2022 10:25 AM
To: Muhsin Thai Valappil <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Subject: RE: On validation cancelled: Order id: 7374470257

Hi @Muhsin Thai Valappil<mailto:[email-masked]>

Please approve

Regards,

Mohmed Ghadiyali

From: Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, July 12, 2022 9:33 AM
To: Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: Re: On validation cancelled: Order id: 7374470257

@Mohmed Ghadiyali<mailto:[email-masked]> kindly look into this.

Thanks & Regards,
Zeeshan
________________________________
From: Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, July 12, 2022 10:31 AM
To: Manish Kumar <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Re: On validation cancelled: Order id: 7374470257

Dear Mohmed,

Please find below benefit pay details and screenshot below.

Please help to process

Refund Amount BHD- 23.12

Received Time
Terminal ID
Brand ID
Authorization Code
Action
Currency Code
Trans. Amount
 Result Code
Host Response
 Mer. TrackID
 TranId
 Ref. Id
ECI
IP Address
UDF1
UDF2
6/17/2022 16:01
'677950
'BENEFIT
'370086
1 - Purchase
'048
'23.12
'CAPTURED
'00
'7374470257
'202216835447859
'216816622149
'7
'77.69.183.95
'602d7e46-0039-4861-843b-0cd270a003ad
'BENEFIT

Thanks & Regards,
Zeeshan

________________________________
From: Manish Kumar <[email-masked]<mailto:[email-masked]>>
Sent: Monday, July 11, 2022 7:26 PM
To: Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Re: On validation cancelled: Order id: 7374470257

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Dear Zeeshan,

Please update us on the below request.

Thank you for your help.

Regards,
Manish

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Zeeshan Mohammad, TCS" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, July 9, 2022 7:41:22 PM
Subject: On validation cancelled: Order id: 7374470257

Hi Team,

Please advise us to validate the below deduction.

Order id: 7374470257

Order date: Jun 17, 2022

Amount: 23.12
Payment mode: Benefit

Order Status: ON_VALIDATION_CANCELLED

Issue description: The customer said that the amount has been deducted, so please check and advise and please check the attached image.

Thanks for your help!

Regards,
Manish

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