Subject: RE: Deduction against on validation cancelled order: 7371806407
From: Mohmed Ghadiyali <[email-masked]>
To: Muhsin Thai Valappil <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Loujain <[email-masked]>, Manish Kumar <[email-masked]>, "Zeeshan Mohammad(TCS)" <[email-masked]>
Date: Wed, 13 Jul 2022 07:24:25 +0000

Hi @Muhsin Thai Valappil<mailto:[email-masked]>

Please approve

Regards,

Mohmed Ghadiyali

From: Zeeshan Mohammad(TCS) <[email-masked]>
Sent: Tuesday, July 12, 2022 9:04 AM
To: Mohmed Ghadiyali <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Loujain <[email-masked]>; Manish Kumar <[email-masked]>
Subject: Re: Deduction against on validation cancelled order: 7371806407

Dear Mohmed,

Please find below benefit pay details and screenshot below.

Please help to process

Refund Amount BHD- 47.46

Received Time
Terminal ID
Brand ID
Authorization Code
Action
Currency Code
Trans. Amount
 Result Code
Host Response
 Mer. TrackID
 TranId
 Ref. Id
ECI
IP Address
UDF1
UDF2
5/27/2022 20:32
'677950
'BENEFIT
'643603
1 - Purchase
'048
'47.46
'CAPTURED
'00
'7371806407
'202214736360888
'214715953227
'7
'109.161.214.93
'5d267ae5-4099-4902-8543-0f2157b4005e
'BENEFIT

Thanks & Regards,
Zeeshan

________________________________
From: Manish Kumar <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, July 10, 2022 2:53 PM
To: Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Loujain <[email-masked]<mailto:[email-masked]>>
Subject: Deduction against on validation cancelled order: 7371806407

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Dear Team,

Problem Statement: Deducted Amount
Order ID: 7371806407
Order Date: May 27, 2022

Payment mode: Benefit
Amount: BHD 47.46
Assistance Required: Process The Refund

Issue Description: The order has not been placed successfully and it went on validation canceled, but the customer contacted us and shared a bank statement confirming that the amount has been deducted. Please check and do the needful.

Best Regards,
Manish
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