Subject: Re: Amount debited for On Validation Cancelle order - 7374655144
From: "Zeeshan Mohammad(TCS)" <[email-masked]>
To: Mohmed Ghadiyali <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Manish Kumar <[email-masked]>, Muhsin Thai Valappil <[email-masked]>
Date: Wed, 6 Jul 2022 07:26:05 +0000

Hi Mohmed,

Please find benefit details for 7375401888 below.

Received Time                                   Terminal ID             Brand ID        Authorization Code                      Action                          Currency Code                   Trans. Amount                    Result Code                            Host Response                    Mer. TrackID                            TranId                          Ref. Id                        ECI     IP Address                      UDF1                    UDF2
6/24/2022 13:32 '677950 'BENEFIT        '167687 1 - Purchase    '048    '30.32  'CAPTURED       '00     '7375401888     '202217566625794        '217556834635   '7      '84.255.184.231 'a88e721d-29ce-42d5-8bf5-c8c7ca140d4e   'BENEFIT

Thanks & Regards,
Zeeshan

________________________________
From: Mohmed Ghadiyali <[email-masked]>
Sent: Sunday, July 3, 2022 6:20 PM
To: Zeeshan Mohammad(TCS) <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Manish Kumar <[email-masked]>; Muhsin Thai Valappil <[email-masked]>
Subject: RE: Amount debited for On Validation Cancelle order - 7374655144

Hi @Zeeshan Mohammad(TCS)<mailto:[email-masked]>

Please provide the benefit details for these transactions

Regards,

Mohmed Ghadiyali

From: Muhsin Thai Valappil <[email-masked]>
Sent: Sunday, July 3, 2022 4:46 PM
To: Mohmed Ghadiyali <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Manish Kumar <[email-masked]>; Zeeshan Mohammad(TCS) <[email-masked]>
Subject: RE: Amount debited for On Validation Cancelle order - 7374655144

Approved.

Regards,

Muhsin Thai Valappil

From: Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, July 3, 2022 3:55 PM
To: Muhsin Thai Valappil <[email-masked]<mailto:[email-masked]>>
Cc: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Subject: RE: Amount debited for On Validation Cancelle order - 7374655144

Hi @Muhsin Thai Valappil<mailto:[email-masked]>

Please approve

Regards,

Mohmed Ghadiyali

From: Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, July 3, 2022 2:59 PM
To: Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>
Cc: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: Re: Amount debited for On Validation Cancelle order - 7374655144

Dear Mohmed,

Please find below benefit pay details and screenshot below.

Please help to process

Refund Amount BHD-

7374655144 - 22.06

7375401888 - 30.32

Note: @Mohmed Ghadiyali<mailto:[email-masked]> Kindly check order # 7374655144 if you have sent this to credimax team earlier or not as I already shared the details to process refund in the below mail thread.

Thanks & Regards,

Zeeshan

________________________________

From: Manish Kumar <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, July 2, 2022 3:43 PM
To: Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>
Cc: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Subject: Re: Amount debited for On Validation Cancelle order - 7374655144

CAUTION: External email sender. Use care when clicking on links or opening attachments!

Dear Mohamed,

Kindly assist us validate the deduction on both order id 7374655144 and 7375401888.

Order Date: June 18, 2022

Order ID: 7374655144

Deduction Amount: BHD 22.06

Deduction Date: June 18, 2022

Payment Mode: BENEFIT.

Order Date: June 26, 2022

Order ID: 7375401888

Deduction Amount: BHD 30.32

Deduction Date: June 24, 2022

Payment Mode: BENEFIT.

Thank you for your help.

Regards,

Manish

________________________________

From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Zeeshan Mohammad, TCS" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, June 23, 2022 2:58:05 PM
Subject: Re: Amount debited for On Validation Cancelle order - 7374655144

Dear Zeeshan,

A gentle reminder on the below request.

Thank you for your help.

Regards,

Manish

________________________________

From: "Zeeshan Mohammad, TCS" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, June 20, 2022 2:27:28 PM
Subject: Re: Amount debited for On Validation Cancelle order - 7374655144

Dear Mohmed,

Please find below benefit pay details and screenshot below.

Please help to process

Refund Amount BHD- 22.06

Received Time

Terminal ID

Brand ID

Authorization Code

Action

Currency Code

Trans. Amount

 Result Code

Host Response

 Mer. TrackID

 TranId

 Ref. Id

ECI

IP Address

UDF1

UDF2

6/18/2022 20:39

'677950

'BENEFIT

'514256

1 - Purchase

'048

'22.06

'CAPTURED

'00

'7374655144

'202216936994203

'216956659110

'7

'88.201.58.161

'a88e721d-29ce-42d5-8bf5-c8c7ca140d4e

'BENEFIT

Thanks & Regards,

Zeeshan

________________________________

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, June 19, 2022 4:46 PM
To: Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>
Subject: Amount debited for On Validation Cancelle order - 7374655144

CAUTION: External email sender. Use care when clicking on links or opening attachments!

Hi Team,

Problem Statement: On validation cancelled.

Order Date: June 18, 2022

Order ID: 7374655144

Deduction Amount: BHD 22.06

Deduction Date: June 18, 2022

Payment Mode: BENEFIT.

Assistance Required: Process the refund.

Issue Description: As per customer confirmation, the amount has been deducted from her account.

Please check and do the needful.

Regards,

Apoorv.

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com