Subject: Rejected refund: order id 8231501754
From: Manish Kumar <[email-masked]>
To: Rahul Nerkar <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Ankur Kwatra <[email-masked]>
Date: Wed, 22 Jun 2022 06:49:43 -0700 (MST)

Dear Rahul, 

With respect to the order id 8231501754 as per the jira team response the below refund needs to checked with the finance team and as per the Hybris the refund status is rejected. 

Please check and advise as per the payfort as the refund status is failed. 

Case id 4009698 
Order date: Jan 27, 2021 
Amount: KWD 110 

Jira link: https://landmark.atlassian.net/browse/REL-156964 

Payment Details: 

Card Owner: Joju thomas varkey 
Card number: 442104******4571 
Type: Visa 

Thank you for your help. 

Regards, 
Manish