Subject: Re: Deduction against on validation cancelled: 7359423598
From: "Zeeshan Mohammad(TCS)" <[email-masked]>
To: Mohmed Ghadiyali <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Ankur Kwatra <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Elharith Elsiddig <[email-masked]>, Aya Saoud <[email-masked]>, Manish Kumar <[email-masked]>
Date: Thu, 16 Jun 2022 09:49:43 +0000

Dear Mohmed,

Please find below benefit pay details and screenshot below.

Please help to process

Refund Amount BHD- 71.60

Received Time                                   Terminal ID             Brand ID        Authorization Code                      Action                          Currency Code                   Trans. Amount                    Result Code                            Host Response                    Mer. TrackID                            TranId                          Ref. Id                        ECI     IP Address                      UDF1                    UDF2
2/28/2022 20:45 '677950 'BENEFIT        '062728 1 - Purchase    '048    '71.6   'CAPTURED       '00     '7359423598     '202205935175296        '205913225559   '7      '88.201.6.176   '9a47b4de-4e81-455e-96be-dacf275a5be4   'BENEFIT

Thanks & Regards,
Zeeshan
________________________________
From: Manish Kumar <[email-masked]>
Sent: Thursday, June 16, 2022 1:25 PM
To: Zeeshan Mohammad(TCS) <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Ankur Kwatra <[email-masked]>; Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Elharith Elsiddig <[email-masked]>; Aya Saoud <[email-masked]>
Subject: Deduction against on validation cancelled: 7359423598

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Hi Team,

Please assist on this.

Order id: 7359423598

Order date: Feb 28, 2022
Order status: ON_VALIDATION_CANCELLED

Payment mode: BENEFIT
Deduction amount: 71.600 BHD
Deduction date: 01-03-22

Reference number: 6941780942

Issue description: The order has been On Validation Canceled, but the customer said that the amount was deducted, so please check and advise.

Thanks for your help!

Regards,
Manish
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