Subject: RE: Deduction on validation cancelled: Order id: 7368825428
From: Faraz Lohani <[email-masked]>
To: Mohammad Shababe Quamar <[email-masked]>, Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Zeeshan Mohammad(TCS)" <[email-masked]>, Mohmed Ghadiyali <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>, Ankur Kwatra <[email-masked]>, Aya Saoud <[email-masked]>, Muhsin Thai Valappil <[email-masked]>
Date: Mon, 13 Jun 2022 10:16:08 +0000

Hi @Mohmed Ghadiyali<mailto:[email-masked]> @Zeeshan Mohammad(TCS)<mailto:[email-masked]>,

Can you please assist with the below order on validation cancelled case.

Order id: 7368825428

From: Mohammad Shababe Quamar <[email-masked]>
Sent: Monday, June 13, 2022 12:45 PM
To: Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>; Faraz Lohani <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>; Apoorv Joshi <[email-masked]>; Ankur Kwatra <[email-masked]>; Aya Saoud <[email-masked]>; Muhsin Thai Valappil <[email-masked]>; Zeeshan Mohammad(TCS) <[email-masked]>; Mohmed Ghadiyali <[email-masked]>
Subject: RE: Deduction on validation cancelled: Order id: 7368825428

Looping in @Faraz Lohani<mailto:[email-masked]> Please have a look into this.

Thanks & Regards,
 [Shape  Description automatically generated with medium confidence]
Shababe Quamar
[[email-masked]]
+971 4 517 4278
Landmark Group HQ, Marina, Dubai, UAE.
www.landmark.digital<http://www.landmark.digital/>

From: Manish Kumar <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, June 12, 2022 12:44 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Ankur Kwatra <[email-masked]<mailto:[email-masked]>>; Aya Saoud <[email-masked]<mailto:[email-masked]>>; Muhsin Thai Valappil <[email-masked]<mailto:[email-masked]>>; Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>; Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>
Subject: Re: Deduction on validation cancelled: Order id: 7368825428

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Team,

Kindly assist us on the below cases.

Regards,
Manish

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Ankur Kwatra" <[email-masked]<mailto:[email-masked]>>, "Aya Saoud" <[email-masked]<mailto:[email-masked]>>, "Muhsin Thai Valappil" <[email-masked]<mailto:[email-masked]>>, "Zeeshan Mohammad, TCS" <[email-masked]<mailto:[email-masked]>>, "Mohmed Ghadiyali" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, June 7, 2022 2:28:12 PM
Subject: Re: Deduction on validation cancelled: Order id: 7368825428

Hi Team,

Kindly help us to get an update and in closing this case.

Thank you for your help.

Regards,
Manish

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Muhsin Thai Valappil" <[email-masked]<mailto:[email-masked]>>, "Zeeshan Mohammad, TCS" <[email-masked]<mailto:[email-masked]>>, "Mohmed Ghadiyali" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Ankur Kwatra" <[email-masked]<mailto:[email-masked]>>, "Aya Saoud" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, June 5, 2022 4:22:55 PM
Subject: Re: Deduction on validation cancelled: Order id: 7368825428

Hi Team,

Kindly assist us to close the below case.

Thank you for your help.

Regards,
Manish

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Muhsin Thai Valappil" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Ankur Kwatra" <[email-masked]<mailto:[email-masked]>>, "Aya Saoud" <[email-masked]<mailto:[email-masked]>>, "Zeeshan Mohammad, TCS" <[email-masked]<mailto:[email-masked]>>, "Mohmed Ghadiyali" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, June 2, 2022 4:26:31 PM
Subject: Re: Deduction on validation cancelled: Order id: 7368825428

Hi Muhsin,

Kindly assist us to get an update on the below request.

Thank you for your help.

Regards,
Manish

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Mohmed Ghadiyali" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Ankur Kwatra" <[email-masked]<mailto:[email-masked]>>, "Aya Saoud" <[email-masked]<mailto:[email-masked]>>, "Zeeshan Mohammad, TCS" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, May 30, 2022 1:34:42 PM
Subject: Re: Deduction on validation cancelled: Order id: 7368825428

Hi Mohmed,

Kindly assist us to get an update on the below request.

Thank you for your help.

Regards,
Manish

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Zeeshan Mohammad, TCS" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Ankur Kwatra" <[email-masked]<mailto:[email-masked]>>, "Aya Saoud" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, May 27, 2022 4:38:46 PM
Subject: Re: Deduction on validation cancelled: Order id: 7368825428

+Attachment

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Zeeshan Mohammad, TCS" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Ankur Kwatra" <[email-masked]<mailto:[email-masked]>>, "Aya Saoud" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, May 27, 2022 4:37:54 PM
Subject: Deduction on validation cancelled: Order id: 7368825428

Hi Team,

Problem statement: Payment issue
Order id: 7368825428
Order date: May 2, 2022
​Payment method: BENEFIT

Amount: BHD 21.89
Order statue: ON_VALIDATION_CANCELLED

Assistance required: Need refund

Issue description: The order has been On Validation Canceled, but the customer said that the amount has been deducted, so please check and advise.

Thanks for your help!

Regards,

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