Subject: Re: Refund confirmation required - 8158829628
From: "Rahul Nerkar (TCS)" <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Reddy Prasad <[email-masked]>, Shajan Joy <[email-masked]>, Ajith Pillai <[email-masked]>, "Rohit Kamath (TCS)" <[email-masked]>, "Sonal Gyanchandani (TCS)" <[email-masked]>, Rohit Kamath <[email-masked]>, Faraz Lohani <[email-masked]>
Date: Wed, 1 Jun 2022 05:37:23 +0000

Dear Apoorv,

Ticket was closed by Mustafa Chakki

Regards,

Rahul Nerkar.
________________________________
From: Apoorv Joshi <[email-masked]>
Sent: Wednesday, June 1, 2022 9:13 AM
To: Rahul Nerkar (TCS) <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Manish Kumar <[email-masked]>; Nikhil Bishnoi <[email-masked]>
Subject: Refund confirmation required - 8158829628

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Hi Team,

With regards to Order ID 8158829628, ticket id 4009462, we have informed the customer on April 10th that the refund has been processed from our end as per the confirmation on Hybris ticket 04965010. The customer came back to us on May 30 complaining that the refund is not yet credited to his bank accont.

Kindly provide us with the RRN/ARN for the refund.

Thank you for your help!

Regards,
Apoorv.
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