Subject: RE: Dedction against onvalidation cancelled orders
From: Mohammad Shababe Quamar <[email-masked]>
To: Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>, Faraz Lohani <[email-masked]>
Cc: "Zeeshan Mohammad(TCS)" <[email-masked]>, Ankur Kwatra <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, AHMED OMER <[email-masked]>, Mohmed Ghadiyali <[email-masked]>, Muhsin Thai Valappil <[email-masked]>
Date: Tue, 31 May 2022 12:15:40 +0000

++ @Faraz Lohani<mailto:[email-masked]> Please have a look into this.

Thanks & Regards,
 [Shape  Description automatically generated with medium confidence]
Shababe Quamar
[[email-masked]]
+971 4 517 4278
Landmark Group HQ, Marina, Dubai, UAE.
www.landmark.digital<http://www.landmark.digital/>

From: Manish Kumar <[email-masked]>
Sent: Tuesday, May 31, 2022 3:42 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Zeeshan Mohammad(TCS) <[email-masked]>; Ankur Kwatra <[email-masked]>; Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>; AHMED OMER <[email-masked]>; Mohmed Ghadiyali <[email-masked]>; Muhsin Thai Valappil <[email-masked]>
Subject: Re: Dedction against onvalidation cancelled orders

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Team,

Kindly assist us to resolve the belwo issue.
Thank you for your help.

Regards,
Manish

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Muhsin Thai Valappil" <[email-masked]<mailto:[email-masked]>>
Cc: "Zeeshan Mohammad, TCS" <[email-masked]<mailto:[email-masked]>>, "Ankur Kwatra" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Arthar Mubark" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "AHMED OMER" <[email-masked]<mailto:[email-masked]>>, "Mohmed Ghadiyali" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, May 27, 2022 5:10:01 PM
Subject: Re: Dedction against onvalidation cancelled orders

Hi Muhsin,

Please assist us to get the further update on the below request.

Thank you for your help.

Regards,
Manish

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Mohmed Ghadiyali" <[email-masked]<mailto:[email-masked]>>
Cc: "Zeeshan Mohammad, TCS" <[email-masked]<mailto:[email-masked]>>, "Ankur Kwatra" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Arthar Mubark" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Muhsin Thai Valappil" <[email-masked]<mailto:[email-masked]>>, "AHMED OMER" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, May 25, 2022 11:54:40 AM
Subject: Re: Dedction against onvalidation cancelled orders

Hi Mohmed,

Please assist us to get the further update on the below request.

Thank you for your help.

Regards,
Manish

________________________________
From: "Mohmed Ghadiyali" <[email-masked]<mailto:[email-masked]>>
To: "Zeeshan Mohammad, TCS" <[email-masked]<mailto:[email-masked]>>
Cc: "Ankur Kwatra" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Arthar Mubark" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Muhsin Thai Valappil" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, May 18, 2022 2:05:56 PM
Subject: RE: Dedction against onvalidation cancelled orders

Hi @Zeeshan Mohammad(TCS)<mailto:[email-masked]>

Please look into this

Regards,

Mohmed Ghadiyali

From: Manish Kumar <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, May 18, 2022 10:23 AM
To: Muhsin Thai Valappil <[email-masked]<mailto:[email-masked]>>
Cc: Ankur Kwatra <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Arthar Mubark <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>; Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>
Subject: Re: Dedction against onvalidation cancelled orders

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Muhsin,

Please assist us in closing the below cases.
The customer has reported that the amount from his account is already deducted for below orders and shared the deduction screenshot.

Order id - 7366036895
Payment mode - Benefit
Amount deducted: 13.50 BHD
Deduction date as per the statement shared: 4/16/2022

Order id - 7365988083
Payment mode - Benefit
Amount deducted: 12.40 BHD
Deduction date as per the statement shared: 4/16/2022

Assistance required: Kindly check if the amount has been deducted from our end if so please reverse the amount to the customer's account so that we can resolve the case.

Thank you for your help.

Regards,
Manish

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Mohmed Ghadiyali" <[email-masked]<mailto:[email-masked]>>
Cc: "Ankur Kwatra" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Arthar Mubark" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Zeeshan Mohammad, TCS" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, May 16, 2022 5:54:54 PM
Subject: Re: Dedction against onvalidation cancelled orders

Hi Mohmed,

Kindly assist us on the below request.

Thank you for your help.

Regards,
Manish

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Zeeshan Mohammad, TCS" <[email-masked]<mailto:[email-masked]>>
Cc: "Ankur Kwatra" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Arthar Mubark" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, May 14, 2022 10:41:20 AM
Subject: Re: Dedction against onvalidation cancelled orders

Hi Zeshan,

The customer has reported that the amount from his account is already deducted for below orders and shared the deduction screenshot.

Order id - 7366036895
Payment mode - Benefit
Amount deducted: 13.50 BHD
Deduction date as per the statement shared: 4/16/2022

Order id - 7365988083
Payment mode - Benefit
Amount deducted: 12.40 BHD
Deduction date as per the statement shared: 4/16/2022

Assistance required: Kindly check if the amount has been deducted from our end if so please reverse the amount to the customer's account so that we can resolve the case.

Thank you for your help.

Regards,
Manish

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Nooruddeen Othiyil" <[email-masked]<mailto:[email-masked]>>, "Bhisham Manwani, TCS" <[email-masked]<mailto:[email-masked]>>, "Ankur Kwatra" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Arthar Mubark" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, May 10, 2022 12:58:04 PM
Subject: Re: Dedction against onvalidation cancelled orders

Hi Team,

Kindly assist us here to get an update on the below request.

Thank you for your help.

Regards,
Manish

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Bhisham Manwani, TCS" <[email-masked]<mailto:[email-masked]>>, "Nooruddeen Othiyil" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Ankur Kwatra" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Arthar Mubark" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, May 4, 2022 6:54:33 PM
Subject: Dedction against onvalidation cancelled orders

Hi Team,
The customer has reported that the amount from his account is already deducted for below orders and shared the deduction screenshot.

Order id - 7366036895
Payment mode - Benefit
Amount deducted: 13.50 BHD
Deduction date as per the statement shared: 4/16/2022
Order id - 7365988083
Payment mode - Benefit
Amount deducted: 12.40 BHD
Deduction date as per the statement shared: 4/16/2022

Assistance required: Kindly check if the amount has been deducted from our end if so please reverse the amount to the customer's account so that we can resolve the case.

Thank you for your help.

Regards,
Manish

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com