Subject: Deduction on validation cancelled: Order id: 7368825428
From: Manish Kumar <[email-masked]>
To: "Zeeshan Mohammad, TCS" <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>, Ankur Kwatra <[email-masked]>, Aya Saoud <[email-masked]>
Date: Fri, 27 May 2022 04:07:54 -0700 (MST)

Hi Team, 

Problem statement: Payment issue 

Order id: 7368825428 
Order date: May 2, 2022 
​Payment method: BENEFIT 

Amount: BHD 21.89 

Order statue: ON_VALIDATION_CANCELLED 

Assistance required: Need refund 

Issue description: The order has been On Validation Canceled, but the customer said that the amount has been deducted, so please check and advise. 

Thanks for your help! 

Regards,