Subject: Re: Benefit Transfer: Order ID: 7361328622
From: Apoorv Joshi <[email-masked]>
To: Akshay Berry <[email-masked]>
Cc: Mohammad Shababe Quamar <[email-masked]>, Manish Kumar <[email-masked]>, escalations dxbteam <[email-masked]>, "Zeeshan Mohammad, TCS" <[email-masked]>, nooruddeen othiyil <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Mohmed Ghadiyali <[email-masked]>
Date: Tue, 10 May 2022 07:05:25 -0700 (MST)

Hi Akshay, 

Kindly assist to get us an update for the below. 

Thank you for your help! 

Regards, 
Apoorv. 

From: "Akshay Berry" <[email-masked]> 
To: "Mohammad Shababe Quamar" <[email-masked]>, "Manish Kumar" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Zeeshan Mohammad, TCS" <[email-masked]> 
Cc: "nooruddeen othiyil" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Mohmed Ghadiyali" <[email-masked]> 
Sent: Monday, 9 May, 2022 15:47:44 
Subject: RE: Benefit Transfer: Order ID: 7361328622 

[ mailto:[email-masked] | @Zeeshan Mohammad(TCS) ] , 

Proceed with benefit refund. JIRA screenshot attached. 

Regards, 

Akshay Berry 

Vendor Support & Escalations Specialist 

T: +971 4 5172125 

Landmark Group HQ, Marina, Dubai, UAE 

From: Mohammad Shababe Quamar <[email-masked]> 
Sent: Monday, May 9, 2022 11:22 AM 
To: Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>; Akshay Berry <[email-masked]> 
Cc: Mohmed Ghadiyali <[email-masked]>; Bhisham Manwani, TCS <[email-masked]>; Nooruddeen Othiyil <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Apoorv Joshi <[email-masked]> 
Subject: RE: Benefit Transfer: Order ID: 7361328622 

+ [ mailto:[email-masked] | 
@Akshay Berry ] Pls have a look into this 

Thanks & Regards, 

Shababe Quamar 

+971 4 517 4278 

Landmark Group HQ, Marina, Dubai, UAE. 

[ http://www.landmark.digital/ | www.landmark.digital ] 

From: Manish Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, May 8, 2022 4:51 PM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Mohmed Ghadiyali < [ mailto:[email-masked] | [email-masked] ] >; Bhisham Manwani, TCS < [ mailto:[email-masked] | [email-masked] ] >; Nooruddeen Othiyil < [ mailto:[email-masked] | [email-masked] ] >; Nikhil Bishnoi < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Benefit Transfer: Order ID: 7361328622 

External email sender, please take precaution. 

Hi Team, 

Kindly assist to get us an update for the below. 

Thank you for your help! 

Regards, 
Manish 

From: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Mohmed Ghadiyali" < [ mailto:[email-masked] | [email-masked] ] >, "Bhisham Manwani, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "Nooruddeen Othiyil" < [ mailto:[email-masked] | [email-masked] ] >, "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, May 8, 2022 6:17:33 PM 
Subject: Re: Benefit Transfer: Order ID: 7361328622 

Hi Team, 

Kindly check and assist us in getting an update on the below request. 

Thank you for your help. 

Regards, 

Manish 

From: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Mohmed Ghadiyali" < [ mailto:[email-masked] | [email-masked] ] >, "Bhisham Manwani, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "Nooruddeen Othiyil" < [ mailto:[email-masked] | [email-masked] ] >, "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, May 5, 2022 7:16:05 PM 
Subject: Re: Benefit Transfer: Order ID: 7361328622 

Hi Team, 

Kindly check and assist us in getting an update on the below request. 

Thank you for your help. 

Regards, 

Manish 

From: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Mohmed Ghadiyali" < [ mailto:[email-masked] | [email-masked] ] >, "Bhisham Manwani, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "Nooruddeen Othiyil" < [ mailto:[email-masked] | [email-masked] ] >, "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, May 2, 2022 9:51:24 PM 
Subject: Re: Benefit Transfer: Order ID: 7361328622 

Hi Team, 

Kindly check and assist us in getting an update on the below request. 

Thank you for your help. 

Regards, 

Manish 

From: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Mohmed Ghadiyali" < [ mailto:[email-masked] | [email-masked] ] >, "Bhisham Manwani, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "Nooruddeen Othiyil" < [ mailto:[email-masked] | [email-masked] ] >, "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, April 26, 2022 6:24:52 PM 
Subject: Re: Benefit Transfer: Order ID: 7361328622 

Hi Team, 

Kindly assist us on the below request and getting the case closed. 

Thank you for your help. 

Regards, 

Manish 

From: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Mohmed Ghadiyali" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Bhisham Manwani, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "Nooruddeen Othiyil" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, April 24, 2022 8:49:45 PM 
Subject: Benefit Transfer: Order ID: 7361328622 

Hi Team, 

Order Date : Mar 15, 2022 

Order ID: 7361328622 

Amount: BHD 20.30 

Assistance Required: Bank transfer 

Issue Description: With reference to Jira ticket [ https://landmark.atlassian.net/browse/REL-154871 | https://landmark.atlassian.net/browse/REL-154871 ] customer my credit has been removed now customer is chasing for the bank transfer 

Kindly advise so that we can close the case. 

Regards, 
Apoorv. 

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