Subject: RE: Need Manual Refund: order id 9515056674
From: Mohammad Shababe Quamar <[email-masked]>
To: Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>, Akshay Berry <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, "Mohammed Abdullah, Bahashwan" <[email-masked]>, Ankur Kwatra <[email-masked]>
Date: Mon, 9 May 2022 07:34:19 +0000

+ @Akshay Berry<mailto:[email-masked]> Please have a look into this.

Thanks & Regards,
 [Shape  Description automatically generated with medium confidence]
Shababe Quamar
[[email-masked]]
+971 4 517 4278
Landmark Group HQ, Marina, Dubai, UAE.
www.landmark.digital<http://www.landmark.digital/>

From: Manish Kumar <[email-masked]>
Sent: Sunday, May 8, 2022 1:56 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Mohammed Abdullah, Bahashwan <[email-masked]>; Ankur Kwatra <[email-masked]>
Subject: Re: Need Manual Refund: order id 9515056674

External email sender, please take precaution.
Hi Team,

Kindly check and advise us as per the jira team we need to refund manually.

Thank you for your help.

Regards,
Manish

________________________________
From: "Mohammed Abdullah, Bahashwan" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, May 6, 2022 7:18:57 AM
Subject: Need Manual Refund

Hi Team,

With reference to the ticket ID : 3775337

The customer reported us on 17 Jan 2022  for the refund as it was rejected, we have raised under REL-151640

They asked us to do the manual refund for this as payfort as they cannot process the refund for this order from their end.

Order ID : 9515056674

Kindly check and do the needful.

Regards,
Bahashwan.

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