Subject: Refund issue // 8159021047 // 8160413983
From: Apoorv Joshi <[email-masked]>
To: Mustafa Chakki <[email-masked]>, Mari Muthu <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, "Mohammed Abdullah, Bahashwan" <[email-masked]>
Date: Mon, 25 Apr 2022 23:35:33 -0700 (MST)

Hi Team, 

With regards to order ids 8159021047 & 8160413983, the refund is not processed. The customer was advised to visit the store for cash collection. On April 07 the customer visited the store, but the store team informed that they have no update for the refund in cash. 

The hybris tickets are pending 04910006 & 04910005 respectively. Kindly assist us in resolving the concern. 

Thank you for your help! 

Regards, 
Apoorv.