Subject: RE: Drop Payment
From: Sabir Sutharya <[email-masked]>
To: Akshay Berry <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Punit Darji <[email-masked]>, "Sonal Gyanchandani (TCS)" <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>, "Mohammed Abdullah, Bahashwan" <[email-masked]>, Manish Kumar <[email-masked]>
Date: Mon, 25 Apr 2022 06:31:17 +0000

Dear Sonal,

There is a double charge dispute raised by customer. Please check Payfort and MSA

Order Number : 9561352306
Date : Mar 20, 2022
Amount : AED 107.00

Regards,

Sabir Sutharya

Shared Service – C2C
Landmark Group,
Landmark Tower, Dubai Marina
Dubai, United Arab Emirates.
Tel: +971<tel:+971> 4 517 3445

From: Akshay Berry <[email-masked]>
Sent: Monday, 25 April 2022 10:08 AM
To: Mohammad Shababe Quamar <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Punit Darji <[email-masked]>; Sabir Sutharya <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>; Mohammed Abdullah, Bahashwan <[email-masked]>; Manish Kumar <[email-masked]>
Subject: RE: Drop Payment

Looping @Punit Darji<mailto:[email-masked]> @Sabir Sutharya<mailto:[email-masked]>,

Assist to check and confirm if there is any double payment captured at our end.

Regards,
[Logo  Description automatically generated]
Akshay Berry
Vendor Support & Escalations Specialist
T: +971 4 5172125
Landmark Group HQ, Marina, Dubai, UAE

From: Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>
Sent: Friday, April 22, 2022 8:52 PM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>
Cc: Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Mohammed Abdullah, Bahashwan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: RE: Drop Payment

+ @Akshay Berry<mailto:[email-masked]> Please have a look into this.

Thanks & Regards,
 [Shape  Description automatically generated with medium confidence]
Shababe Quamar
[[email-masked]]
+971 4 517 4278
Landmark Group HQ, Marina, Dubai, UAE.
www.landmark.digital<http://www.landmark.digital/>

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Friday, April 22, 2022 3:27 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Mohammed Abdullah, Bahashwan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: Re: Drop Payment

External email sender, please take precaution.
Hi Team,

Kindly assist to get this resolved.

Thank you for your help.

Regards,
Apoorv.
________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Mohammed Abdullah, Bahashwan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 17 April, 2022 13:02:07
Subject: Re: Drop Payment

Hi Team,

Kindly assist to get this resolved.

Thank you for your help.

Regards,
Apoorv.
________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Mohammed Abdullah, Bahashwan" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 9 April, 2022 14:19:33
Subject: Re: Drop Payment

HI Team,

Kindly assist us in the below drop payment.

Thank you for your help.

Regards,
Manish

________________________________
From: "Mohammed Abdullah, Bahashwan" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, April 7, 2022 3:53:22 PM
Subject: Drop Payment

Hi Team,

With reference to the ticket id : 4081772

The customer has contacted us on 26 Mar 2022 regarding a drop payment as the payment was deducted twice.

Order Number : 9561352306
Date : Mar 20, 2022
Amount : AED 107.00

Kindly check the attached

Regards.
Bahashwan.

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